CTO Italy Multinational Insurance Company

2 settimane fa


Roma, Italia HAYS A tempo pieno

CTO | Head of IT | DevOps | Cloud | Security | QoS | Agile Squads

**Your new company**

Our client is a primary Multinational Insurance Company, currently committed in the effort of becoming an Agile global organization and a Tech-Lead company.

**Your new role**

The Local CTO, in charge of Italy, will enable the transformation of the company’s business model by co-creating, sponsoring and driving the main projects, deploying them across Italy in time, budget, quality and scope.

The Italy CTO will be:

- Accountable for IT Italy end-to-end performance
- In charge of Information Technology department with its Managers and Contributors
- Accountable for a €3.4M BAU budget (without rebilling) + €500K - €700K local IT Projects budget
- Accountable of IT Strategy & IT Transformation roll out, including scope of: Devops, Cloud, Infrastructure, QoS & IT Security
- Member of Italy Executive Committee, with business reporting line to the CEO.

KEY RESPONSIBILITIES:
Declination and implementation of the IT Strategy in Italy:

- Ensure that the company’s strategic objectives are translated into tactical business plans across his/her country, and that impacts are maximized on the technology front
- Lead and drive IT transformation in his/her country (Move to the Cloud, Application Landscape simplification, Agility, Motor Global Assets and Travel Global assets roll out, etc): - Respecting IT Guilds Standards & best practices (governance & performance, architecture, project management, etc.);
- Relying on regional shared capabilities (program and project managers, innovation flying squad);
- Leveraging centrally defined IT TOM to improve quality, efficiency, time to market and alignment to business, owning IT outsourcing partner relationship
- Provide technological transformation levers with special focus on GWP growth, cost efficiencies, CoR reduction and increased Customer NPS
- Liaise with central architecture team to design integrations between central architecture and local capabilities (respecting the Group Architecture & Security Policies)
- Supervise architecture implementation within the roadmap for Italy

Coordination, steering and communication:

- Steer and coordinate his/her country area: activities, resources, quality of service costs, delay to achieve the assigned goals
- Ensure a proper definition of SLAs for his /her country and manage the implementation and the follow-up
- Manage & monitor the country IT budget
- Communicate to country main stakeholders
- Lead IT governance local meetings, be part of Transformation initiatives SteerCos
- BAU tasks supervision: operations, solutions and 1st line security
- Be accountable for operating and delivering IT services, constantly striving for greater efficiency
- Supervise IT local operations teams: a) Oversee the technological infrastructure (networks and computer systems) in the country to ensure optimal performance, local area connectivity and remote access; b) Keep both on-premises and cloud solutions fully secured with a solid programme aligned with security standard; c) Liaise with Regional teams to ensure workplace and end-user services QoS standard
- Influence Group / Central Solutions Teams when they have an impact on local solutions / activities
- In charge of Security 1st line, and of delivering Security Quartile ONE

Local teams management:

- Ensure the development if his/her team
- Assure capacity planning to secure delivery maintaining balanced workload (positive eNPS)
- Focus on team performance, attracting and developing employees as well as fostering a new culture of collaboration across the country
- Focus on TOM including efficiencies opportunities, roles repurposing and careers development

Supporting the Regional CIO in his activities:

- Manage Offshore Delivery center regional chapter
- Manage local IT Security requirements perimeter
- Integrating target global assets according to Italy roadmap

**What You'll Need To Succeed
- Computer Science University degree
- Post Graduate qualification in business management
- Strong experience in managing large, diverse teams of IT professionals (operating in matrix with Central/Group)
- Extensive experience working in technology and/or business roles within a company with a solid understanding of technology
- Experience in leading change and championing transformative IT and customer service strategies which are sources of competitive advantage and differentiation Technical/Functional Knowledge, Skills and Abilities
- Business acumen and understanding of organizational issues and challenges
- Strong influential leadership behaviors to drive alignment, arbitrage and delivery at all levels
- Demonstrated expert judgment with the ability to quickly identify, analyses, evaluate and resolve problems at the local/regional/international level which could negatively impact global program implementation and/or financial results
- Promote transformation and adaptation to a fast-moving environme


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