Field Engineering Specialist
4 settimane fa
**How we are**:
Caracol was created to push the boundaries of 3D printing and traditional manufacturing. Today, HERON AM is a leading Large Format Additive Manufacturing (LFAM) solution worldwide to produce advanced parts for industries like aerospace, marine, design, and more.
We work with companies worldwide, aiming to disrupt industrial production thanks to our talented team. We support clients throughout the production process, offering design, engineering, prototyping, and more for Additive Manufacturing.
Our goal is to constantly innovate production systems, seeking cost-effective, efficient, and eco-friendly manufacturing solutions.
BUILD BEYOND POSSIBLE, WITH ADDITIVE MANUFACTURING
**Who we are looking for**:
As a Field Engineering Specialist, you will lead on-site technical assessments, installations, and maintenance for complex projects. You'll troubleshoot issues, assist in project planning, and perform field tests to ensure system efficiency. Collaborating with the engineering team, you'll drive process improvements and innovations.
**Few examples of responsibilities**:
- Conduct on-site technical assessments, installations, and maintenance for complex projects
- Troubleshoot technical issues and provide swift and effective resolutions
- Assist in project planning, including equipment selection, resource allocation, and timelines
- Collect data and perform field tests to evaluate the performance and efficiency of our systems
- Generate detailed reports and documentation of field activities and findings
- Work alongside the engineering team to identify opportunities for process improvements and innovations
- Provide technical training and support to clients and internal teams as needed
- Internal assembly of our technology
- Creation of procedures and technical manuals for machine assembly
**Ideal Background**:
- Diploma or ITS in Mechanical/Mechatronic/Robotic field. A specialization in Additive Manufacturing is considered a plus
- 1-4 years of experience in Field Engineering in manufacturing complex systems; experience with Large Format systems will be considered a plus
- Ability to read electrical schematics and mechanical technical drawings
- MS Office proficiency (PowerPoint, Excel)
- Ability to work in team
- Strong problem-solving skills
- High proficiency in English or Italian (C1); the other language needs to be intermediate (B2)
**Other requirements**:
- Willingness to travel to client sites in Italy and abroad.
- A valid driver's license.
**What we offer**:
- Competitive salary
- Opportunity for career advancement
- Friendly, international and innovative work environment
- Continuous learning and development opportunities
Caracol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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