Head of IT Operations Control

1 settimana fa

Genova, Italia Carnival Cruise Line A tempo pieno

Costa Crociere is seeking tech-savvy talents to join our shore-based teams in Technology roles.

Are you ready to become our Head of IT Operations Control?

Embark on an exciting career at Costa Crociere and help us shape the future of technology as we navigate the dynamic seas of the cruise world from our offices on shore.

**Who we are**:
Welcome to our global family We take pride in our diverse community of over 20,000 professionals from 70 different countries and cultures. At Costa, we believe in open communication, positivity, and support. We foster an environment built on trust and transparency, where everyone's voice is heard.

**How you’ll live your ambition**:
As Head of IT Operations Control, you'll join the IT Team at the Company’s Headquarter in Genoa - Italy, reporting to IT Operations Director

You will manage the team and the suppliers responsible to oversee and improve the IT Operations internal Processes in order to stabilize, secure and optimize performance of our Applications and Infrastructures systems, avoiding business disruption shore and ships side.

**Demonstrate your passion**:

- You will manage the team and the suppliers responsible to oversee and improve the IT Operations internal Processes in order to stabilize, secure and optimize performance of our Applications and Infrastructures systems, avoiding business disruption shore and ships side
- You will improve event management process and monitoring tools, and work with the IT Infrastructure delivery team and our suppliers on our environment capacity planning to meet business demands.
- You will streamline the IT Operations management processes to minimize delays while still maintaining control and oversight, monitoring the performance through SLA and KPI.
- You will ensure that the Operations processes align with the organization's strategic goals and support its overall business objectives.
- Get things right_

How? You will use data and feedback from the incident, problem and change process to identify areas for improvement in IT operations.

You will be manage and supervise the budget for the area.

Safety First

You will overseeing IT security and compliance Operations, and oversee the vulnerability management process, audit controls execution, and maintenance of DR plan technical aspects.

Your innovative thinking and passion for IT systems will lead you to collaborate closely with all parts of the IT Team Operations

**What makes you unique**:

- Your path requires previous experience or relevant professional experience (at least 5 years) as IT Service Manager in large companies and multinational context
- A degree in Computer Engineering or scientific disciplines, or comparable experience
- Proven management experience of complex IT systems (Infrastructures, Networks, Databases, Applications in cloud and on premise) while respecting constraints.
- Familiarity with key service management technology solutions (e.g., ServiceNow, Remedy) as well as ITIL processes (e.g., incident, problem, change management) and monitoring tools
- Ability to work with inter-functional stakeholders and focus customer’s perspective.
- As a global citizen, you embrace diversity and communicate fluently in English
- Sense of responsibility, a structured and analytical way of working as well as the ability to work in a team and strong communication skills

**Why Costa**

We are looking for individuals who embody the spirit of innovation just like scientific explorers of the sea. Here you can demonstrate your data driven mindset, with a keen interest in processes, structures and boost the unique challenges that distinguish our cruise industry.

You'll be located at our Genoa offices, where our strategies pulse to life and our ships set sail. Plus, you'll have the flexibility to work remotely, adding an extra layer of freedom to your experience.

**Diversity Equity & Inclusion**

Costa is like a world within a world. Shipboard and shoreside, we are an extraordinary melting pot of different backgrounds, experiences, ages and cultures. Each of us brings unique insights and perspectives. All of us are valued and respected for who we are. Costa is a global community where everyone belongs.

LI-Hybrid

  • Head of IT Operations Control

    5 giorni fa

    Genova, Italia Oliver James Associates A tempo pieno

    For a leading company I'm looking for a **Head of IT Operations Control**. The Head of IT Operations Control, who will join the IT Team at the Company's Headquarter, reporting to IT Operations Director. As Head of Operations Control, the profile will manage the team and the suppliers responsible to oversee and improve the IT Operations internal Processes in...

  • Head Of It Operations Control

    2 mesi fa

    GENOVA, Italia Oliver James Associates Ltd. A tempo pieno

    For a leading company I'm looking for a Head of IT Operations Control. The Head of IT Operations Control, who will join the IT Team at the Company's Headquarter, reporting to IT Operations Director. As Head of Operations Control, the profile will manage the team and the suppliers responsible to oversee and improve the IT Operations internal Processes in...

  • Head of IT Operations Control

    2 mesi fa

    Genova, Italia Oliver James Associates Ltd. A tempo pieno

    For a leading company I'm looking for a Head of IT Operations Control . The Head of IT Operations Control, who will join the IT Team at the Company's Headquarter, reporting to IT Operations Director. As Head of Operations Control, the profile will manage the team and the suppliers responsible to oversee and improve the IT Operations internal...

  • Head Of It Operations Control

    3 settimane fa

    GENOVA, Italia Oliver James A tempo pieno

    For a leading company I'm looking for a Head of IT Operations Control.The Head of IT Operations Control, who will join the IT Team at the Company's Headquarter, reporting to IT Operations Director.As Head of Operations Control, the profile will manage the team and the suppliers responsible to oversee and improve the IT Operations internal Processes in order...

  • Head Of It Operations Control

    4 settimane fa

    GENOVA, Italia Oliver James A tempo pieno

    For a leading company I'm looking for a Head of IT Operations Control.The Head of IT Operations Control, who will join the IT Team at the Company's Headquarter, reporting to IT Operations Director.As Head of Operations Control, the profile will manage the team and the suppliers responsible to oversee and improve the IT Operations internal Processes in order...

  • Head of Change Control

    6 giorni fa

    Genova, Italia Oliver James Associates A tempo pieno

    For Italian Multinational Company, leader in its sector, we are looking for a: **IT Head of Change Control** That wille be responsible to control the change and configuration requests, related to both Applications and Infrastructures scopes. **Main Responsibility**: - You will identify and mitigate risks associated with changes, such as security...

  • It Change Control Coordinator

    2 mesi fa

    GENOVA, Italia Carnival Corporation & Plc A tempo pieno

    Job Description Costa Crociere is seeking tech-savvy talents to join our shore-based teams in Technology roles. Are you ready to become our IT Change Control Coordinator? We are looking for a IT Change Control Coordinator able to coordinate and support the processes to control the change and configuration requests, related both to Applications and to...

  • Operations Control Center Operator

    5 giorni fa

    Genova, Italia Carnival Cruise Line A tempo pieno

    Costa Crociere, part of Carnival Corporation, the world's number one touristic operator, is the largest Italian travel group and Europe’s number one cruise operator with over 70 years of tradition. Here we propose a positive, diverse, stimulating and intercultural environment where respecting colleagues and guests as well as communities is our first goal....

  • Head Of Technology Management

    2 mesi fa

    GENOVA, Italia Hitachi Vantara Corporation A tempo pieno

    Description Job Description Hitachi Rail is looking for an enthusiastic self-motivated Director of Technology Management– ASIA who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Taipei, Taiwan reporting to the Head of Bidding & Delivery...

  • Head of Controlling

    3 settimane fa

    Genova, Italia LHH A tempo pieno

    LHH is looking for dynamic company providers of advanced plastic piping systems a Head of Controlling on base Genoa ( National travel in the week). The Head of Controlling will support the CFO and General Management in the definition and development of strategic choices. She/He will work with the Italy's controlling team ( 5 people) and this role will...

  • Shop Operations Manager

    2 mesi fa

    Genova, Italia Carnival Cruise Line A tempo pieno

    Are you a professional passionate about processes and operations management? Can you convert a place into a commercial activity? We are actively seeking a passionate **Shop Operations Manager** with a deep understanding of business, an analytical mindset, and a good ability in prioritizing tasks. This role requires a keen eye for detail, strong analytical...

  • Shop Operations Manager

    2 giorni fa

    Genova, Italia Carnival Cruise Line A tempo pieno

    Are you a professional passionate about processes and operations management? Can you convert a place into a commercial activity? We are actively seeking a passionate **Shop Operations Manager** with a deep understanding of business, an analytical mindset, and a good ability in prioritizing tasks. This role requires a keen eye for detail, strong analytical...

  • Head Of Knowledge Management

    1 settimana fa

    GENOVA, Italia Lhr Américas A tempo pieno

    *At this time, we are only receiving applications from candidates who are currently situated in the Americas. Please make sure your CV is in English only, thank you. Important Notice: By applying through LHR Americas, you are ensuring that your CV will be manually revised by one of our recruiters. If accepted, we will submit it directly to our client's...

  • Junior Cost Control Advisor

    4 settimane fa

    Genova, Italia RINA A tempo pieno

    Posting Date: 31-May-2023- City: Genova- Location: Genova, IT, 16128- Contract Type: Permanent- Division: Global Planning & Control- Level of experience: JuniorRINA is currently recruiting for a **Junior Cost Control Advisor** to join its office in Genoa, Italy within the Global Planning & Control Division. **Mission**: Support in the management of the...

  • IT Project Manager

    2 settimane fa

    Genova, Italia RINA A tempo pieno

    Posting Date: 6 Jun 2024- City: Genova- Location: Genova, IT, 16128 Roma, IT, 144- Contract Type: Permanent- Division: Global IT Operations- Level of experience: IntermediateRINA is currently recruiting for an **IT Project Manager - Salesforce** to join its office in Genoa or Rome (Italy) within the Global IT Operations Division (Corporate...

  • Business Planning

    2 settimane fa

    Genova, Italia RINA A tempo pieno

    Posting Date: 20 Mar 2024- City: Genova- Location: Genova, IT, 16128- Contract Type: Fixed-Term- Division: Global Planning & Control- Level of experience: JuniorRINA is currently recruiting for a **Business Planning & Control Advisor** to join its office in Genoa, Italy within the Global Planning & Control Division. **Mission**: Support in the management of...

  • Food & Beverage Operations Manager

    2 settimane fa

    Genova, Italia GIGROUP A tempo pieno

    Gi Group as a partner of MSC PROCUREMENT & LOGISTICS is looking for a FOOD & BEVERAGE OPERATIONS MANAGER Beverage operations on-board of MSC Cruises vessels in order to achieve the highest results in terms of passengers’ satisfaction and on-board revenue. Specifically, the job holder will carry out the following activities: - Monitors the food & Beverage...

  • Advanced Process Control Engineer

    2 mesi fa

    Genova, Italia ABB Schweiz AG A tempo pieno

    Advanced Process Control Engineer Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • It Project Manager

    2 settimane fa

    GENOVA, Italia Rina Piraeus Team A tempo pieno

    Select how often (in days) to receive an alert: IT Project Manager - Salesforce City:  Genova Location:  Genova, IT, 16128 Roma, IT, 144 Contract Type:  Permanent Division:  Global IT Operations Level of experience:  Intermediate RINA is currently recruiting for an IT Project Manager - Salesforce to join its office in Genoa or Rome...

  • IT Service Manager

    2 mesi fa

    Genova, Italia Carnival Cruise Line A tempo pieno

    Costa Crociere, part of Carnival Corporation, the world's number one touristic operator, is the largest Italian travel group and Europe’s number one cruise operator with over 70 years of tradition. Here we propose a positive, diverse, stimulating and intercultural environment where respecting colleagues and guests as well as communities is our first goal....