Product Trainer

MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.
We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.
We're headquartered in Milan, Italy, where you’ll find most of our employees but the teams you'll work with are across Europe and the UK. Find out more by visiting our website

**Requirements**:

- Consolidated business training experience (Marketing and Commercial Area).
- Consolidated mastery of teaching techniques with particular reference to classroom training and one-to-one coaching.
- Competence in using digital and new media tools.
- Understanding of the organization process.
- Good business acumen and ability to Identify customer needs.
- Attention to detail, highly organised with an absolute focus on quality work.
- Passion for the Internet world and the Automotive industry.
- Experience working with Call Centres.
- Attitude to frequent trips to the national territory and teamwork.
- Automotive sector knowledge.

**As a Product Trainer you will**:

- Train people and see them achieve their goals.
- Coach your clients and explain to them the best practices and new strategies.
- Understand their business process and drive them to adopt the right ones.
- Improve lead generation, lead managing and lead nurturing awareness.
- Use a quantitative approach to understanding KPI and performance.
- Use the digital environment from digital marketing to CRM activities.
- Conduct training sessions at multiple levels of the client’s organisation.
- Prepare, train and drive customers to manage and improve their negotiation skills
- Own an overall relationship with clients focused on the digital approach and CRM strategies.
- Set clients' goals and KPIs, and support them in achieving these goals by working along with the Customer Success Manager.
- Proactively monitor clients' performance to guarantee customer health working along with the Customer Success Manager
- Working along with the Customer Success Manager.
- Identify client growth opportunities and give assistance to the Customer Success Manager.
- Improve awareness about our product suite.

Nice-to-haves
- Commercial experience.
- Knowledge of web marketing tools and strategies (Google Analytics, Ads and Facebook)

**Benefits**:

- International work environment
- Career opportunities
- Training
- Remote Working