Field and Quality Key Account

2 mesi fa


Capriate San Gervasio, Italia GIGROUP A tempo pieno

GiGroup spa, ricerca per importante azienda del settore della produzione di alimenti, un
Field And Quality Key Account
A diretto riporto del Chief Research, Development &
Quality Officer, larisorsa sarà inserita nel team Quality, presso lo stabilimento di Capriate San Gervasio (BG), prendendo in carico il ruolo di raccogliere i claim dal mercato, mantenendo i contatti con i maggiori clienti e fornendo risposte a eventuali problematiche qualitative. Nello specifico, avrà in capo le seguenti attività:

- gestirà il feedback ai clienti su richieste e reclami, coordinando le indagini tecniche e l'esecuzione di eventuali azioni correttive (Quality Key Account).
- dovrà operare con Customer Service, Commerciali e con gli enti tecnici (Produzione ed R&
D)
- Coordinarsi con i commerciali e i clienti per definire feedback a richieste e reclami
- Analizzare periodicamente reclami e richieste dal mercato
- Preparare reports interni e specifici per i clienti
- Attivare il processo di problem solving e richiedere azioni correttive a Produzione e R&
D
- Preparare dichiarazioni su richiesta del mercato

Core Skills &
Experience

**I requisiti richiesti sono i seguenti**:

- Laurea ad indirizzo scientifico (técnica o in tecnologie alimentari).
- Esperienza di almeno 3-5 anni acquisita in aziende del settore alimentare, preferibilmente nel settore della torrefazione, in ruoli tecnici nell’ambito Qualità.
- Conoscenza delle normative, dei sistemi di sicurezza e conformità nel settore alimentare, dei sistemi di certificazione e della politica di HACCP.
- Buona conoscenza del gestionale SAP.
- Ottima conoscenza del pacchetto Office, in particolare di Excel, con utilizzo intensivo degli strumenti informatici.
- Ottima conoscenza della lingua inglese, scritta e parlata. La conoscenza del tedesco è considerata un plus.
- Richiesta buona organizzazione, capacità di gestire attività in autonomia, di analizzare dati, curiosità e capacità analitiche.

Retribuzione ed inquadramento saranno commisurati all’esperienza maturata.

lavoro temporaneo, Permanent e Professional Staffing, Ricerca e Selezione, Consulenza HR, Formazione, Outsourcing, supporto alla ricollocazione e attività complementari. Siamo presenti in più di 30 Paesi in Europa, Asia e America con un team di oltre 6000 persone.

**I valori che ci contraddistinguono**:
attenzione, passione, apprendimento continuo e innovazione, collaborazione, sostenibilità, responsabilità.
Gi Group S.P.A. è autorizzata ad operare dal Ministero del Lavoro (Aut. Min. 26/11/2004 PROT. 1101 - SG).



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