Head of Inside sales team

TP-LINK Italy is seeking to recruit an Head of Inside sales team to help deliver the company's growth targets in the B2B space.

The Head of Inside Salse team will play a pivotal role in achieving TP-Link Italy's B2B growth objectives, particularly within the Omada business unit. Reporting to the Smb Sales Director, this role will be responsible for developing and executing the inside sales strategy for the Italian market, with a focus on customer acquisition, revenue growth, and channel enablement.

The position requires a strong background in B2B sales within the networking industry, and a solid understanding of the VAR and distribution channels. The Inside Sales Manager will lead, coach, and scale a high-performing inside sales team, ensuring close collaboration with marketing and field sales to drive lead generation and conversion.

This is an exciting opportunity for an accomplished sales leader with a proven track record in building inside sales capabilities, exceeding ambitious targets, and fostering strong customer and partner relationships in a dynamic, fast-paced environment.

The ideal candidate is based in Milan area.

Key job role and responsibilities:

- Build and Lead the Team: Recruit, develop, and retain a high-performing Inside Sales team in Italy, fostering a culture of accountability, excellence, and continuous learning.
- Mentor and Manage: Guide and support Inside Sales Account Managers through regular coaching, feedback, and enablement initiatives to drive consistent overachievement of sales targets.
- Deliver Results: Accurately forecast monthly, quarterly and annual bookings, executing plans with precision to meet and exceed company growth targets.
- Drive Market Growth: Spearhead initiatives to acquire new customers and expand the existing base within the Italian B2B market, identifying key opportunities for expansion across VAR and distribution channels.
- Data-Driven Performance Management: Utilize data, analytics, and CRM insights to track performance, improve conversion rates, and ensure accurate forecasting.
- Sales Enablement: Design and continuously improve sales playbooks, onboarding, and training programs to ensure scalable, repeatable success across the team.
- Develop Market Strategy: Identify trends, challenges, and opportunities in the channel ecosystem to refine go-to-market execution and strengthen the sales pipeline.
- Set and Monitor OKRs: Implement and manage Objectives and Key Results to align the team's performance with broader business goals.
- Collaborate Cross-Functionally: Partner closely with Field Sales, Marketing and Customer Success to ensure seamless handoff of leads, optimized campaigns, and unified customer engagement.
- Optimize Processes: Lead continuous improvement of sales processes, systems, and tools to enhance operational efficiency and customer experience.
- Own the EMEA Sales Execution: Contribute to the regional inside sales strategy and forecasting to deliver strong quarterly and annual results in alignment with global objectives.

Job Experience Required

- Education: Bachelor's degree in Business, Marketing, or a related field.
- Experience: 6+ years of progressive experience in Inside Sales or Sales Operations, including at least 2 years in a leadership role.
- Proven inside sales leadership experience in enterprise or B2B sales, ideally in networking with a consistent record of exceeding revenue targets.
- Demonstrated success in building, leading, and scaling high-performing sales teams in fast-paced or high-growth organizations.
- Strong command of sales process management, forecasting, and pipeline development, with a data-driven approach to performance tracking.
- Solid experience using CRM platforms and leveraging analytics to manage sales cycles, customers, and forecasts.
- Strategic thinker with a hands-on, entrepreneurial approach to sales execution, process improvement, and team development.
- Proven ability to inspire, mentor, and coach sales professionals to achieve excellence and career growth.
- Deep understanding of modern sales methodologies, tools, and best practices, with the ability to adapt them to evolving business needs.
- Excellent communication, negotiation, and leadership skills, with fluency in English and Italian

TP-LINK is always on the lookout for energetic individuals, who are enthusiastic about their work and willing to learn. We are a global company that values diversity and thrives on entrepreneurial values. Since the inaugural of the IT office (TP-Link Italy S.R.L.), the company has established remarkable growth and has been keen at sharing back with its employees. TP-LINK offers a great working environment, competitive salary and company bonus, if you have what it takes to join the world's #1 market share Wireless LAN Company then please send your resume to hr.it@tp-link.com