Italian Speaking Customer Service Telecommunications Company
3 giorni fa
Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives at a leading telecommunications company' with the workplace located in beautiful Greece. This role is perfect for individuals who are passionate about technology and communication and are eager to provide top-notch support to customers in Italian. Key Responsibilities - Handle customer inquiries related to telecommunications products' services' and technical support via phone' email' and chat in Italian. - Provide detailed information about services' plans' and troubleshooting procedures. - Assist customers with account management' bill inquiries' and service changes. - Resolve customer complaints and issues efficiently to maintain high customer satisfaction. - Document all interactions accurately in the CRM system for monitoring and follow-up. - Collaborate with technical teams to resolve complex customer inquiries and enhance service delivery. - Stay informed about the latest telecommunications trends and company updates to provide relevant assistance. Requirements - Fluency in Italian (both written and spoken) is essential, knowledge of English is advantageous. - Previous experience in customer service' preferably within the telecommunications industry. - Strong communication skills and the ability to explain technical information clearly. - Excellent problem-solving abilities and a commitment to customer satisfaction. - Aptitude for managing multiple inquiries effectively in a fast-paced environment. - Familiarity with CRM software and customer service tools is desired. - Willingness to work flexible hours' including evenings and weekends if necessary' and to relocate to Greece. Benefits - Competitive Monthly Salary - 2 Extra Salaries Per Year - Fully Paid Relocation Package - Fully Paid Training - Health Insurance - And Much More...
-
Genova, Italia Mercier Consultancy MD A tempo pienoMercier Consultancy MD is proud to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Cybersecurity Company based in Greece. This role is perfect for individuals who are passionate about technology and customer service. You will be responsible for assisting clients in navigating their cybersecurity needs while...
-
Genova, Italia Mercier Consultancy MD A tempo pienoMercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives to join a dynamic FinTech company based in Greece. This position is perfect for individuals who are passionate about the financial technology sector and are eager to provide exceptional service. As a customer service representative' you...
-
Genova, Italia Mercier Consultancy MD A tempo pienoMercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives for an Automotive Company' with the flexibility to work remotely from Greece. This position is perfect for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer service in Italian....
-
Genova, Italia Mercier Consultancy MD A tempo pienoMercier Consultancy MD is thrilled to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a leading Energy Company. This remote position' based in Greece' is perfect for individuals who are passionate about renewable energy and customer service. You will play a pivotal role in assisting customers with their inquiries while...
-
Genova, Italia Mercier Consultancy MD A tempo pienoMercier Consultancy MD is delighted to offer a fantastic opportunity for Italian Speaking Customer Service Representatives for a HealthTech Company' with the flexibility to work remotely in Greece. This position is perfect for individuals who are passionate about technology and healthcare' and who want to contribute to improving customer experiences in the...
-
Italian-Speaking Customer Care Advisor — Lisbon On-site
2 settimane fa
Genova, Italia Cross Border Talents A tempo pienoA dynamic customer service company is seeking an Italian-speaking Customer Care Advisor to join their team in Lisbon. The ideal candidate will ensure a positive experience for Italian-speaking customers, addressing inquiries and resolving issues primarily through phone calls and e-mails. Candidates must have Italian C2 and English B2 proficiency, with a...
-
GENOVA, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to welcome an Italian Speaking Customer Service Representative to our team' focusing on the Retail industry.In this crucial role' you will provide exemplary support to our Italian-speaking customers' assisting them with inquiries and issues related to their retail experience.Your fluency in Italian will be vital as you engage...
-
GENOVA, Italia Mercier Consultancy A tempo pienoMercier Consultancy is seeking a skilled Italian Speaking Customer Service Representative to join our Client's Banking Division.In this crucial role' you will provide top-tier support to our Italian-speaking clients' assisting them with various banking products and services while ensuring a seamless customer experience.Your fluency in Italian will be...
-
GENOVA, Italia Mercier Consultancy A tempo pienoMercier Consultancy is seeking a dynamic Italian Speaking Customer Service Representative to join our Client's Media &, Entertainment industry team.In this exciting Junior role' you will be the voice of our brand' providing exceptional support to our Italian-speaking customers as they navigate our media platforms and services.Your fluency in Italian will be...
-
Genova, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to welcome an Italian Speaking Customer Service Representative to our team' focusing on the Retail industry. In this crucial role' you will provide exemplary support to our Italian-speaking customers' assisting them with inquiries and issues related to their retail experience. Your fluency in Italian will be vital as you engage...
