Content Specialist II

Job ID: 3129219 | Amazon.com Services LLC - A57

We're looking for a proficient Sr. Content Specialist who can work in Digital (2D Image, Video and 3D), Gen‑AI content generation, virtual production, and new hybrid customer experience (CX) experiments. This role will focus on creating exciting and innovative experiences using various 3D and Gen‑AI technologies for e‑commerce. The Sr. Content Specialist is responsible for training team members in new production techniques and must ensure that those methods are scalable and compatible with all existing platforms. The ideal candidate will have experience in building solutions, working directly with technical program managers, building hybrid workflow between Physical and Digital Studios, R&D leads who will be building new tools and workflows, and consistently raising the bar on quality and support the team in enriching customer experience.

Key job responsibilities

- Drive Gen‑AI content generation initiatives and virtual production projects
- Lead hybrid CX experiments and innovative solutions for e‑commerce
- Provide front‑line support for Internal & External Stakeholders to troubleshoot technical challenges
- Optimize content creation for both quality and scalability
- Work with artists and the larger team to understand areas of current process that have the biggest opportunity for automation and efficiency
- Identify opportunities in workflows that are most ripe for innovation
- Have a POV on content types that optimize for sustainability and scalability
- Work with Art leads to establish and educate technical best practices
- Document development processes and update as necessary
- Conduct ongoing research to recommend workflow improvements

Basic Qualifications

- Experience in Adobe Creative Suite applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS
- Experience communicating technical concepts to a non‑technical audience
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- Bachelor's degree
- Minimum 3 years of working experience in Gen‑AI content creation, virtual production, or related field
- Experience building solutions for content generation pipeline
- Leadership and problem‑solving abilities
- Excellent communication and documentation skills
- Broad knowledge of Gen‑AI tools, virtual production software, and ability to quickly learn new technologies

Preferred Qualifications

- Experience creating services and applications with multiple user touch points on different platforms and devices
- Experience in photo and video production, including post production, lighting, composition, color quality, and aesthetics
- Have an online portfolio demonstrating strong visual design skills and advertising experience across a range of media and platforms, along with work that reflects your design process
- Experience with Gen‑AI platforms and virtual production technologies
- Be able to excel in a fast‑paced collaborative production environment
- Innovative and self‑directed
- Experience with hybrid CX experiments and customer‑focused solutions
- Experience/knowledge with product photography and lighting
- Exceptional interpersonal and communication skills (both written and verbal)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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