Night Receptionist
6 giorni fa
Job Summary
We are seeking a Night Receptionist to join our team at MEININGER Hotels. As a Night Receptionist, you will be the first point of contact for our guests and all other visitors, ensuring a safe and memorable stay.
Key Responsibilities
- Provide exceptional customer service and ensure guest satisfaction
- Manage front office operations, including check-in, check-out, and room assignments
- Respond to guest inquiries and resolve issues in a timely and professional manner
- Process payments, handle cash and credit transactions, and maintain accurate records
- Collaborate with other departments to ensure seamless guest experience
- Stay up-to-date with hotel policies, procedures, and services
Requirements
- Initial experience in hospitality or a related field
- Outgoing personality and excellent communication skills
- Ability to work in a fast-paced environment and multitask
- Fluency in English (B2) and Italian
- Knowledge of front office systems (ASSD, Fidelio, SIHOT)
What We Offer
- Attractive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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