Luxury Living Group Senior Sales Professional
3 settimane fa
We are seeking a highly skilled Senior Sales Assistant to join our Luxury Living Group team. The ideal candidate will have a strong background in sales management and excellent communication skills.
Responsibilities:
The Senior Sales Assistant will be responsible for providing exceptional customer service, meeting and greeting customers, and ensuring a high level of customer satisfaction. The role will also involve maintaining strong relationships with existing customers, prospecting for new customers, and maintaining accurate inventory and store goods.
Main Activities:
- Meet and greet customers, providing an outstanding level of hospitality.
- Ensure high levels of customer satisfaction through excellent sales service.
- Actively listen to and engage customers, using appropriate selling skills to match the customer's needs.
- Maintain strong relationships with existing customers, as well as prospect for new customers.
- Maintain accurate inventory and store goods.
- Check all products to see if they are not damaged.
- Use the company reporting tools (quote/project registration, traffic registration, CRM).
- Contribute to further expand the company database through client data registration and profiling.
- Support the Store Manager and Retail Director in organizing events and promotional activities.
- Prepare sales and customer relations reports by analyzing and categorizing sales information.
- Identify and investigate customer complaints and service suggestions.
- Provide support to the Store Manager in implementing programs and executing operational and organizational objectives.
- Degree in Interior Design or Architecture, other academic background will be evaluated.
- Minimum 5 years of sales management experience with the design/furniture industry.
- Attitude in working towards goals.
- Excellent skills in English, a second language will be appreciated.
- Excellent communication and interpersonal skills.
- Proactive with strong sales predisposition, positive attitude, and enthusiastic.
- Polite and customer-oriented.
- Team player.
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