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Seasonal Client Advisor

2 mesi fa

Milano, Lombardia, Italia B.V. ITALIA S.R.L. A tempo pieno
About the Role

We are seeking a highly skilled and motivated Seasonal Client Advisor to join our dynamic team in Milan, Sant' Andrea Flagship store. As a key member of our sales team, you will be responsible for providing exceptional customer service and building strong relationships with clients.

Key Responsibilities
  • Finalize sales targets in line with company strategy and efficiently manage time to accomplish tasks assigned.
  • Represent the Bottega Veneta brand image and create an engaging and emotional client experience offering best-in-class service.
  • Collect and update client information to ensure efficient use of CRM and embrace the clienteling culture of building strong and long-term relationships with clients.
  • Understand luxury, the collections, and fashion trends, and work on silhouettes to bring alternative items to clients and advise them on styling pieces.
  • Keep the stock tidy, know and monitor stock deliveries and availabilities, and communicate in a timely manner out-of-stock merchandise and any other useful information.
Requirements
  • Previous sales experience of 1-2 years preferably in fashion and luxury contexts.
  • Excellent client service attitude and high flexibility to adapt to several types of clients.
  • Excellent communication and empathetic skills.
  • Good team player with multitasking and flexible abilities.
  • Capacity to work in a fast-moving and dynamic environment and build a strong and diversified client portfolio.
  • Fluency in English is mandatory.
About Us

B.V. ITALIA S.R.L. is a leading luxury brand committed to building a diverse workforce. We believe diversity in all its forms enriches the workplace and fosters our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their background.