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Client Advisor

1 mese fa

Milano, Lombardia, Italia Burberry A tempo pieno
Job Title: Client Advisor

Burberry is seeking a Client Advisor to join our team. As a Client Advisor, you will be responsible for building relationships with our clients, delivering a personalized and elevated experience with commercial success.

Key Responsibilities:
  • Meet and exceed individual and store sales and other commercial KPIs.
  • Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction.
  • Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling.
  • Follow the Client journey to elevate the Client experience in the store:
    • Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
    • Be efficient in following-up and delivering after-sales services to our clients.
Requirements:
  • A proven track record in delivering sales and exceeding targets.
  • Previous experience in Clientelling.
  • A strong interest in fashion, art, and culture.
  • Strong product knowledge and good understanding of store retail operations.
  • Understanding of competitor products.
  • Experience in working as part of a team.
  • Fluent in local language; English proficiency is desirable.
  • Other language knowledge is desirable.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a luxury brand and be part of a dynamic team.
  • Professional development and training opportunities.