Medical Sales Specialist

2 settimane fa

Nova Milanese, Lombardia, Italia Cook Medical A tempo pieno

Job Summary

The primary purpose of this role is to support the sales process to ensure assigned sales revenues for allocated areas are achieved in collaboration with the local team. This should be achieved by implementing sales, pricing, and contracting strategies which have been agreed with the MedSurg team.

Key Responsibilities

  • Lead and manage local commercial customer interactions, looking for sales opportunities in collaboration with the clinical team.
  • Follow the country commercial plan as defined by the Country Commercial Business Manager (CCBM).
  • Manage pricing, contracting, and tender tasks within allocated regions to protect and manage current business and create new commercial opportunities.
  • Ensure that customer or third-party catalogue pricing systems are aligned with Cook pricing systems, so that orders can follow without delays and invoices are paid in accordance with payment terms.
  • Demonstrate knowledge about the bidding and ordering process within customer accounts to improve this process when applicable.
  • Use supply chain solutions and data to improve customer experience and demonstrate value.
  • Capture and share competitor data to enhance sales opportunities.
  • Ensure delivery of service as agreed in contracts from the Cook and customer end.
  • Identify, establish, and develop relationships with key decision-makers in hospitals to enable improved commercial conversations.
  • Work closely together with the Sales teams to ensure commercial goals are achieved and aligned with the business plan and guidelines are followed.
  • In collaboration with the team, meet or exceed commercial targets and established KPIs (margin, adherence to price principles, and ROI) set by management.
  • Follow-through on customer requests and commitments: hold meetings with customers to review commitments and price awards aligned with price management principles and feedback this information to the supporting team.
  • Participate in local and international exhibitions and meetings as requested.
  • Provide written reports to the COM as appropriate.

Securing Employee Development and Organisational Culture

  • Maintain our culture, values, and commitment to Ethics and Compliance by recognizing, demonstrating, and enforcing appropriate and compliant behavior as outlined in Cook's Code of Conduct.
  • Within the scope of responsibility, ensure all quality, regulatory, and product-specific requirements are met.
  • Understand and be accountable for conducting Cook business with integrity and in compliance with applicable standards, including Cook policies.

Collaboration

  • Work closely and effectively with the members of the sales team, CCBM, and the RBM as well as with Cook support functions to provide the best possible service to the customer while ensuring efficient and effective business outcomes for Cook.
  • Understand each customer structure, roles, and responsibilities to aid the collaborative approach to enhance customer experience and allow for increased commercial opportunities.
  • Demonstrate awareness and judgment to ask for support as required.

Qualifications

  • Previous medical sales and commercial role experience preferred.
  • Ability to meet frequently with customers and other decision-makers.
  • Ability to travel frequently throughout assigned territories.
  • Proven track record of strong commercial and business acumen.
  • Product or procedural knowledge an advantage.
  • Good communication and interpersonal skills.
  • Excellent written and verbal command of English and other relevant languages.
  • Excellent numerical and data analytical skills to aid in decision-making.
  • Excellent working knowledge of Microsoft Office, Excel in particular.
  • Ability to demonstrate precise and high-level details to written and numeric documents.
  • Proven problem-solving skills.
  • Excellent organizational skills.
  • High self-motivation and strong project management skills.

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