Expert Luxury Advisor for Prada
2 settimane fa
At Miu Miu, we are seeking an experienced and charismatic client advisor to join our team in the Venice store. As a Luxury Advisor, you will be the face of our brand, responsible for delivering exceptional in-store experiences to our discerning clientele.
Key Responsibilities:
- Welcome and serve clients with a personalized approach, ensuring a seamless and enjoyable shopping experience.
- Maintain and develop relationships with clients through individualized engagement and leveraging CRM and digital tools.
- Collaborate with cross-functional teams to identify sales opportunities and drive revenue growth.
- Stay up-to-date on fashion trends, competitor activity, and brand knowledge to provide expert advice to clients.
- Address customer complaints effectively, escalating issues to management as necessary.
- Ensure a high standard of shop floor presentation and visual merchandising, adhering to company guidelines and stock procedures.
Requirements:
- Fluent spoken Italian and English; additional languages a plus.
- Passion for human relations, sales, and luxury fashion.
- Problem-solving skills, curiosity, and interest in art, design, and luxury.
- Experience in building long-lasting relationships with clients.
- Ability to work effectively in a team and independently.
- Excellent communication and interpersonal skills.
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