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Client HR Tech Lead

1 mese fa

Arezzo, Toscana, Italia Alight A tempo pieno
Client HR Tech Lead

Alight is seeking a highly skilled Client HR Tech Lead to oversee the technical landscape of our Global Payroll clients. As a key member of our team, you will collaborate closely with clients to understand their specific needs and requirements within the contracted HR Tech landscape, providing expert guidance and support in optimizing HR technology solutions that align with their business objectives and HR transformation journey.

Responsibilities:
  • Enabling end-to-end HR technology expertise for clients and best practice guidance within the contracted technology landscape.
  • Accountability for client technical design after go-live, involving supporting roles if needed: BAU Solution Architects, SPOCs, etc.
  • Facilitating client-specific analysis and communication about Alight IP product upgrades. Coordination of optional features enablement. Acting as an advocate for increasing client usage % of the contracted HR technology.
  • Responsibility for IT cross-client initiatives requiring coordination on account level (e.g., upcoming PCE move).
  • Accountability for technological health of client service delivery. Second level of escalation for critical technical issues (after ITCSO).
  • Identifying and supporting opportunities leading to technical CRs.
  • Moderating client-specific technical design documentation custody and regular updates.
  • Technical resource requests (CRs, allocation increase).
Requirements:

The ideal candidate for this position should possess excellent communication skills, both written and verbal. They should be able to effectively translate technical concepts to non-technical stakeholders, as well as actively listen and understand the specific needs and requirements of clients. Strong interpersonal skills are also crucial, as they will be collaborating closely with senior client stakeholders and Alight internal organization (Application Services, Products, Account Management, etc). Additionally, the candidate should have a strong knowledge of Alight standard products portfolio (Workday/SuccessFactors/Oracle – hrX – payroll engines, time solutions, etc), including their features, capabilities, and integration best practices. Problem solving mindset and coordination skills are a must.

What We Offer:
  • Health Insurance (optional).
  • Life Insurance.
  • Flexible Compensation Plan: FCP products include Restaurant, Transportation, Kindergarten and Training.
  • Language Courses: 75% Language lessons (valued at a max. 100€ per month for 12 months).
  • Work from home allowance.
  • Interesting career development opportunities within company.

We offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.