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Global IT Hub Specialist

2 mesi fa


Assago, Italia Nestlé SA A tempo pieno
Job Summary

Nestlé SA is seeking a skilled IS/IT Junior Technology Specialist to join our Workforce 360 Collaboration, Content and Portal Services team in Milan, Italy. As a key member of our team, you will be responsible for supporting our collaboration applications and technologies, ensuring seamless communication and productivity across our global workforce.

Key Responsibilities
  • Provide specialist consulting, guidance, and support for Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive for Business, Planner, Forms, Sway, Delve), Social Collaboration (Viva Engage, Stream, intranet), and Microsoft 365 Office Apps (Outlook, Word, Powerpoint, Excel).
  • Monitor IS/IT service partners to ensure they provide the necessary service levels, system performance, and functionality to support business operations.
  • Assist with support processes including incident, problem, change, and configuration management, working closely with product or platform teams.
  • Support the technical activity (design, build, testing) in significant or complex innovation initiatives of the product teams for the quality delivery of new technologies.
  • Support to deliver efficient, secure and compliant IS/IT systems that fulfill the business needs.
  • Support the implementation and management of IS/IT quality and efficiency improvements.
Requirements
  • Theoretical and on-the-job experience on at least three of the following technologies: Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive for Business, Planner, Forms, Sway, Delve), Social Collaboration (Viva Engage, Stream, intranet), and Microsoft 365 Office Apps (Outlook, Word, Powerpoint, Excel).
  • Excellent English communication skills applied with different stakeholders, nationalities, face-to-face and remote.
  • Proven ability working in Agile project teams, providing advice and guidance on opportunities, impact, and risks that take account of technical and architectural needs.
  • Excellent analytical and problem-solving abilities.
  • Experience working in industry user groups with key technology partners.
  • Strong understanding of the practical application of technology trends, leading industry analysts (Gartner, Forrester) and new evolving business models.
About Nestlé IT

Workforce 360 is Nestlé's exciting and diverse product-based IT team, created to bring together all products our global workforce needs for successful collaboration, engaging communication, and efficient work. We provide IT services to the entire Nestlé Group, the world's largest food and beverage company with 98.4 billion Swiss Francs in sales in 2022 and 308,000 employees worldwide. We continuously improve our products for the workforce, operating in 188 countries by embracing Agile ways of working and evolving to quickly address new requirements.

We design and support our solutions end-to-end. This means we not only deliver great IT solutions with the best user experience, we also quickly resolve issues as they arise. Learn more about the Nestlé Group and reasons to join us on our website.

Only CVs written in English will be considered.