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Customer Service Representative
2 mesi fa
Company: Synergie Selezione
Job Title: Customer Care Specialist
Job Type: Part-time
Hours: 20 hours per week
Shifts: Monday to Friday, 08:30 to 20:00
Contract: 2 months with possibility of extension
Location: Milano, zona Maciachini
Job Summary:
We are seeking a Customer Care Specialist to join our team at Synergie Selezione. As a Customer Care Specialist, you will be responsible for supporting clients who call to inquire about existing claims or to open new claims. You will also be responsible for verifying the status of claims and checking for the presence of guarantee requirements.
Responsibilities:
- Support clients who call to inquire about existing claims or to open new claims
- Verify the status of claims and check for the presence of guarantee requirements
- Provide excellent customer service and resolve client issues in a timely and professional manner
- Work collaboratively with internal teams to resolve client issues
- Meet productivity and quality standards
Requirements:
- Diploma or degree
- Previous experience in a similar role is a plus
- Excellent communication and organizational skills
- Good knowledge of computer systems and software
- Availability to work part-time shifts
What We Offer:
- Part-time contract with possibility of extension
- 20 hours per week
- Monday to Friday, 08:30 to 20:00
- Opportunity to work with a dynamic and growing company
- Professional development and training opportunities