SAP HR Time Management Expert
2 settimane fa
Role
: SAP HR Time Management ExpertThe Global PY department is responsible for:
- Technical maintenance of outsourced SAP HR solutions of our clients, module SAP TM;
- Modification of the solution after delivery to correct possible faults, to improve performance or other attributes and to adapt the product to a modified environment;
- Stabilize, optimize, and extend the applications so that functionality continues to meet the clients' changing needs.
The SAP HR Time Management Expert is a member of the Global PY department. His role is to provide appropriate application maintenance consultancy to Alight outsourced clients through advice, guidance, technical support and problem solving.
Key Responsibilities:
Integrated into the Global PY department and under the supervision of a Team Manager, as an SAP HR Time Management Expert you will be involved in the support of our outsourced clients as follows:
- Provide application support consultancy through advice, guidance, and appropriate technical activities;
- Manage tickets after having received functional analysis and guidance / coaching on the technical way to implement it;
- Generate easy-to-maintain bug free code and customizing respecting Alight best practices;
- Operate required system tests using either provided or self-generated test data, to ensure the applications/developments meet the agreed specifications;
- Provide documentation (both technical and functional) on issues handled;
- Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met;
- Regularly report on status and progress to the AMO Team Manager;
- Maintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issues;
- Understand the general flows in HR and the SAP HR architecture.
Key Tasks & Responsibilities:
- Strong interest in delivering high quality support in the field of Human Resources;
- Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards;
- Service-oriented with a strong client focus and sense of accountability;
- Be committed to the customer, the team and the project;
- Strong analytical and problem solving skills;
- Understand the architecture of a SAP HR solution and good knowledge of SAP HR Time Management module;
- Ability to translate functional description in technical solution;
- Experience in application maintenance is an asset.
You have:
- 7 or 8 years of experience in SAP HR Time Management modules
- Good verbal and written communication skills in English
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
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