Delivery Operations Excellence Manager, Amazon
2 giorni fa
We are seeking a seasoned Delivery Operations Excellence Manager to join our team at Amazon. This is an exceptional opportunity for a highly motivated individual to drive business growth while delivering unparalleled customer experiences.
About UsAmazon opened its virtual doors in 1995 with the mission to be the world's most customer-centric company. Our commitment to innovation, quality, and customer satisfaction has enabled us to become one of the world's leading e-commerce platforms. We're growing rapidly, and we need talented professionals like you to help us achieve our goals.
The RoleThis role will focus on managing strategic relationships with internal and external partners to drive continuous improvement in delivery operations performance. As a key member of our team, you will be responsible for identifying opportunities for improving customer experience and reducing delivery costs through data analysis and expert process optimization.
- Manage Strategic Relationships: Foster strong partnerships with internal teams and external vendors to optimize delivery processes.
- Lead Delivery Operations Improvements: Analyze data, identify areas for improvement, and implement changes to enhance customer experience and reduce costs.
To succeed in this role, you should have:
- Program Management Experience: Proven ability to manage multiple stakeholders and deliver results in fast-paced environments.
- Data Analysis Skills: Strong analytical skills with expertise in using data to inform decision-making.
- Results-Oriented: A track record of driving improvements, reducing costs, and enhancing customer satisfaction.
- Tech Literacy: Comfortable learning new systems and technologies quickly.
- Effective Communication: Excellent verbal and written communication skills to influence peers and stakeholders.
We offer competitive compensation packages, including an estimated salary of £75,000 - £90,000 per annum based on location, plus benefits such as health insurance, retirement savings plan, and paid time off. Join us in creating a world-class delivery experience for customers
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