Hotel Operations Manager
7 giorni fa
The Italian Hospitality Collection is seeking a highly skilled and experienced Assistant Front Office Manager to join our team at the Anglo American, Curio Collection by Hilton Florence. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.
Key Responsibilities- Guest Services
- Ensure guests are greeted upon arrival and provided with a warm and welcoming experience.
- Respond to guest complaints and feedback in a professional and timely manner.
- Collaborate with the front office team to deliver exceptional guest service and exceed expectations.
- Front Office Operations
- Manage day-to-day staffing needs, including planning and assigning work, mentoring, and coaching team members.
- Educate and train team members on compliance with national and local laws and safety regulations.
- Conduct routine inspections of the front office and public areas to ensure high standards of cleanliness and maintenance.
- Revenue Growth
- Develop plans to increase occupancy and average daily rate (ADR) through walk-ins and upselling at the front desk.
- Monitor and analyze revenue data to identify opportunities for growth and improvement.
- Team Management
- Lead and motivate the front office team to achieve exceptional results and exceed guest expectations.
- Provide regular feedback and coaching to team members to improve performance and achieve goals.
- Education and Experience
- Bachelor's degree or higher in Hotel Management or a related field.
- Minimum 1 year of front office experience, including supervisory experience, in a luxury hotel environment.
- Skills and Qualifications
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Knowledge of hotel operations, including front office systems and procedures.
- Fluency in English and Italian languages.
The Italian Hospitality Collection offers a competitive salary and a wide range of benefits designed to support your career growth and well-being. We are committed to creating a diverse and inclusive work environment where everyone feels valued and respected.
-
Hotel Operations Manager
7 giorni fa
Florence, Toscana, Italia Starhotels S.P.A. A tempo pienoHotel Manager Job DescriptionKey Responsibilities:Lead the effective daily operational management of the hotel services, ensuring seamless delivery of guest experiences.Supervise and coordinate the Heads of Department to drive efficiency of services, achieving and exceeding revenue and guest satisfaction targets.Support the General Manager in driving the...
-
Hotel Operations Trainee
5 giorni fa
Florence, Toscana, Italia Marriott International, Inc. A tempo pienoJob OverviewMarriott International, Inc. is seeking a highly motivated and detail-oriented individual to join our Hotel Internship Program as a Hotel Operations Trainee. This is an excellent opportunity for a current college or university student to gain hands-on experience in the exciting world of hotel management.Key ResponsibilitiesAssist in the daily...
-
Hotel Operations Trainee
6 giorni fa
Florence, Toscana, Italia Marriott International, Inc. A tempo pienoJob OverviewMarriott International, Inc. is seeking a highly motivated and detail-oriented individual to join our Hotel Internship Program as a Hotel Operations Trainee. This is an excellent opportunity for a current college or university student to gain hands-on experience in the exciting world of hotel management.Key ResponsibilitiesAssist in the daily...
-
IT Manager
7 giorni fa
Florence, Toscana, Italia Marriott International, Inc. A tempo pienoAbout the RoleWe are seeking an experienced IT Manager to lead our cluster operations and drive technology innovation. As a key member of our team, you will be responsible for managing a team of IT resources and overseeing day-to-day hotel and company office IT operations.Key ResponsibilitiesLead and operate the IT discipline, managing a team of IT resources...
-
Night Assistant Manager
5 giorni fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team members are the driving force behind our success, and we are seeking a highly skilled and experienced Night Assistant Manager to join our team.About the Role:The...
-
Night Assistant Manager
7 giorni fa
Florence, Toscana, Italia Four Seasons Hotels and Resorts A tempo pienoAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team members are the driving force behind our success, and we are seeking a highly skilled and experienced Night Assistant Manager to join our team.About the Role:The...
-
Restaurant Operations Manager
4 giorni fa
Florence, Toscana, Italia Taco Bell - KFC - Luihn VantEdge Partners A tempo pienoAbout the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Taco Bell - KFC - Luihn VantEdge Partners. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our restaurants, providing exceptional customer service, and driving sales growth.Key...
-
Restaurant Operations Manager
2 ore fa
Florence, Toscana, Italia Huddle House, Inc. A tempo pienoJob SummaryThe General Manager is responsible for overseeing the daily operations of a Huddle House restaurant, ensuring a positive dining experience for guests, and maintaining a profitable business.Key ResponsibilitiesMeet or exceed sales and profitability targets while controlling costs and improving efficiency.Manage all aspects of restaurant operations,...
-
Assistant Front Office Manager
7 giorni fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoJob DescriptionThe Italian Hospitality Collection is seeking a highly skilled and experienced Assistant Front Office Manager to join our team at the Anglo American, Curio Collection by Hilton Florence. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key...
-
Restaurant Operations Manager
7 giorni fa
Florence, Toscana, Italia Taco Bell - Kfc - Luihn Vantedge Partners A tempo pienoAbout the Role:Taco Bell - KFC - Luihn VantEdge Partners is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.Key...
-
Restaurant Operations Manager
7 giorni fa
Florence, Toscana, Italia Marriott International, Inc. A tempo pienoJob SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Marriott International, Inc. The successful candidate will be responsible for overseeing the daily operations of our restaurants, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesManage Daily Restaurant...
-
Overnight Operations Supervisor
1 settimana fa
Florence, Toscana, Italia Accor A tempo pienoCompany Overview Night Manager Full-time, permanent position Accor is excited to introduce a new hotel in a culturally rich city, renowned for its artistic heritage and vibrant atmosphere. This location is set to become a hub for travelers seeking unique experiences and exceptional service. The hotel will feature a variety of beautifully designed...
-
Front Office Manager
5 giorni fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoJob Summary: We are seeking a highly skilled and experienced Front Office Manager to join our team at Italian Hospitality Collection. As a key member of our hotel operations team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office.Key Responsibilities:Manage day-to-day staffing needs,...
-
Front Office Manager
5 giorni fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoJob Summary: We are seeking a highly skilled and experienced Front Office Manager to join our team at Italian Hospitality Collection. As a key member of our hotel operations team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office.Key Responsibilities:Manage day-to-day staffing needs,...
-
Campervan Operations Manager
5 giorni fa
Florence, Toscana, Italia Indie Campers A tempo pienoTHE ROLEWe're seeking a highly motivated and organized individual to join our team as a Campervan Operations Manager at Indie Campers. As the face of our company, you will be responsible for ensuring an exceptional level of customer service, maintaining our fleet of campervans in top condition, and resolving any issues that may arise to guarantee smooth...
-
Campervan Operations Manager
7 giorni fa
Florence, Toscana, Italia Indie Campers A tempo pienoTHE ROLEWe're seeking a highly motivated and organized individual to join our team as a Campervan Operations Manager at Indie Campers. As the face of our company, you will be responsible for ensuring an exceptional level of customer service, maintaining our fleet of campervans in top condition, and resolving any issues that may arise to guarantee smooth...
-
Assistant Front Office Manager
2 giorni fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at the Anglo American, Curio Collection by Hilton Florence. As a key member of our hotel's management team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office.Key ResponsibilitiesManage...
-
Front Office Manager
7 giorni fa
Florence, Toscana, Italia Italian Hospitality Collection A tempo pienoJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Italian Hospitality Collection. As a key member of our hotel operations team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office.Key ResponsibilitiesGuest ServiceProvide warm and welcoming...
-
Hotel Reservation Manager
6 giorni fa
Florence, Toscana, Italia Accor A tempo pienoAbout the Role:We are seeking a highly skilled and experienced Hotel Reservation Manager to join our team at Accor. As a key member of our front office team, you will be responsible for managing new and existing individual room reservations, ensuring seamless guest experiences, and maximizing revenue opportunities.Key Responsibilities:Manage room...
-
Hotel Reservation Manager
7 giorni fa
Florence, Toscana, Italia Accor A tempo pienoAbout the Role:We are seeking a highly skilled and experienced Hotel Reservation Manager to join our team at Accor. As a key member of our front office team, you will be responsible for managing new and existing individual room reservations, ensuring seamless guest experiences, and maximizing revenue opportunities.Key Responsibilities:Manage room...