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Homecare Service Assistant

1 mese fa

Milano, Lombardia, Italia Nippon Gases A tempo pieno

About the Role:

Nippon Gases Italia Srl is seeking a highly motivated and organized Homecare Service Assistant to join our Customer Service team in Milan. As a key member of our team, you will be responsible for providing exceptional customer service to patients and healthcare professionals, ensuring timely and effective resolution of queries and issues.

Key Responsibilities:

  • Assist patients with oxygen and ventilation therapy-related queries and issues
  • Manage and respond to customer emails and phone calls in a timely and professional manner
  • Collaborate with internal teams, including logistics, technical support, and administration, to resolve complex issues
  • Provide accurate and timely information to customers, ensuring their needs are met and exceeded

Requirements:

  • Diploma of secondary education
  • Ability to work with a high level of autonomy, with training and support
  • Strong communication and interpersonal skills, with excellent written and verbal Italian language skills
  • Intermediate level of English language skills, with ability to communicate effectively

What We Offer:

  • A dynamic and stimulating work environment
  • Meal ticket worth €7 per day
  • Smart working 6 days per month

About Us:

Nippon Gases is a leading company in the industrial and medical gases business in Europe, serving over 150,000 customers across various industries. We aim to create social value through innovative gas solutions that increase industrial productivity, enhance human well-being, and contribute to a more sustainable future.