Gucci Store Team Lead

2 settimane fa


Milano, Lombardia, Italia Luxury Goods Italia S.p.A A tempo pieno

Job Overview

The ideal candidate for this role will be a dynamic and inspiring leader with a strong retail background and relationship building skills. They will be responsible for maximizing store performance, ensuring the team demonstrates exceptional service culture and client experience, and representing the brand as a Gucci Ambassador.

Key Responsibilities

  • Promote a positive and professional team environment that fosters trust, integrity, and superior performance standards.
  • Provide support and ongoing feedback to client advisors to ensure their development, motivation, and sense of belonging.
  • Conduct regular performance conversations to discuss results and develop action plans.
  • Lead and inspire the team on executing superior client experience, ensuring the hospitality mindset within the team.
  • Develop a client engagement mindset, with the purpose of building long-lasting relationships with clientele.

Requirements

  • Strong retail background and relationship building skills.
  • Ability to lead and inspire a team to achieve exceptional results.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

Company Overview

Luxury Goods Italia S.p.A is a leading luxury goods company that values excellence, innovation, and customer satisfaction. We are committed to providing our customers with the best possible shopping experience and to creating a positive and inclusive work environment for our employees.


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