Field Service Coordinator

4 settimane fa

Monza, Lombardia, Italia Alfa Laval A tempo pieno

About Alfa Laval

Alfa Laval is a Swedish multinational company with a presence in Italy for over 100 years. We operate in various sectors, including sales, manufacturing, and research and development. Our mission is to accelerate success for our customers, people, and planet.

Job Title: Field Service Coordinator

We are seeking a Field Service Coordinator to join our team at the Monza site. As a Field Service Coordinator, you will be responsible for planning and executing field service activities, ensuring timely and efficient delivery of services to our customers.

Key Responsibilities:

  • Plan and coordinate field service activities to meet customer needs
  • Evaluate the necessary skills and knowledge to execute the requested service
  • Make and confirm appointments with customers
  • Ensure an optimized service response
  • Report on field activity and technical reports
  • Verify spare parts delivery for field service jobs
  • Manage post-op issues

Requirements:

  • Technical diploma or bachelor's degree (asset)
  • Mechanical and automation knowledge
  • Troubleshooting skills
  • Proficiency in Microsoft Windows environments and Office package
  • Excellent written and spoken English skills

What We Offer:

As a Field Service Coordinator at Alfa Laval, you will have the opportunity to work in a dynamic and diverse environment, collaborating with a team of dedicated professionals. You will be responsible for delivering high-quality services to our customers, ensuring their satisfaction and loyalty.

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