Global Inventory Optimization Specialist
6 giorni fa
Ferrero is a family-owned company with a truly progressive and global outlook, known for iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno, and Kinder Surprise. With a presence in over 50 countries and products sold in more than 170, the Ferrero Group has gained love from generations worldwide.
Job OverviewWe are seeking an experienced Customer Service Specialist to join our team in Alba. This role involves managing incoming orders from Customer Distribution Centers and collaborating with the Vendor Managed Inventory (VMI) process. The main objective is to optimize stock levels, enhance delivery efficiency, and improve service levels at points of sale based on demand forecasts and close collaboration with the Key Account Manager.
Main Responsibilities- Oversee the Customer's replenishment processes, monitoring inventory levels in Customer warehouses and coordinating product restocking based on available production.
- Ensure the Customer maintains adequate inventory levels to meet demand while maximizing efficiency through reduced stock levels, improved delivery saturation, optimized delivery frequency, minimized stockouts, and enhanced order fulfillment.
- Analyze KPIs related to service levels, target stock, and logistics, ensuring continuous process improvement.
- A master's degree in Engineering, Economics, or a related field.
- Advanced proficiency in Excel, including pivot tables and VLOOKUP.
- Strong analytical mindset, problem-solving skills, and capability to prioritize activities.
- Fluency in both Italian and English, with good communication skills.
- True interest in international mobility.
To succeed at Ferrero, you'll need to be consumer-centric, dedicated to crafting brilliant results for consumers around the world. As a specialist, your focus will be on optimizing inventory levels, enhancing delivery efficiency, and improving service levels. Your strong analytical skills and ability to prioritize activities will help drive continuous process improvement. Our collaborative environment fosters creativity, innovation, and growth, making Ferrero an ideal place to build your career.
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