Digital Solutions Strategist
4 giorni fa
Engineeringuk is a global leader in providing digital product and service solutions to resolve customer challenges across design, procurement, inventory, and maintenance. Our team of experts delivers innovative solutions to help our customers achieve their goals.
Job DescriptionWe are seeking an experienced Digital Solutions Strategist to join our sales operations team. In this role, you will work closely with the Head of Value-Added Solutions (VAS) and the sales team to support solution selling efforts, driving growth through tailored solutions.
Key Responsibilities:- Customer Engagement Solution Design
- Collaborate with Account Managers during the customer discovery process to understand client needs and business objectives.
- Design and present tailored value-added solutions that complement core product offerings, addressing specific customer challenges and enhancing overall satisfaction.
- Act as the technical expert during sales engagements, providing detailed explanations and demonstrations of VAS offerings.
- Engage directly with customers to gather feedback, refine solutions, and ensure that proposed solutions align with customer expectations and business goals.
- Sales Support
- Work closely with the Head of VAS and the sales team to support solution selling efforts, contributing to the achievement of sales targets and growth objectives.
- Assist in the preparation of proposals, presentations, and other sales materials that clearly communicate the value of VAS offerings.
- Provide ongoing support to Account Managers and customers throughout the sales cycle, from initial engagement to post-sales follow-up.
- Technical Expertise Continuous Improvement
- Maintain a deep understanding of the technical aspects of VAS offerings, staying up-to-date with industry trends, emerging technologies, and competitor activities.
- Continuously seek opportunities to improve and innovate VAS solutions, contributing to the development of new offerings that address evolving customer needs.
- Collaborate with other VAS team members to share knowledge, best practices, and insights that enhance overall team performance.
- Data Analysis Reporting
- Use CRM software and other data platforms to track and analyze customer interactions, solution performance, and sales outcomes.
- Provide insights and recommendations to the Head of VAS based on data analysis, helping to steer strategic decisions and improve sales effectiveness.
- Regularly report on key metrics, including solution adoption rates, customer satisfaction, and contribution to overall sales performance.
To be successful in this role, you must have:
- A proven track record of supporting sales teams and driving growth through tailored solutions.
- A strong technical background with the ability to understand and communicate complex solutions effectively.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Strategic thinking skills, capable of interpreting data to drive decision-making and improve sales outcomes.
- Proficiency in CRM software, Microsoft Office Suite, and other data insight platforms.
The estimated salary for this role is £60,000 - £80,000 per year, depending on experience.
About EngineeringukAt Engineeringuk, we strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience. We believe in working together as one team, delivering brilliantly, doing the right thing, and making every day better.
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