Digital Solutions Strategist
3 giorni fa
**Role Overview**
The VAS Solutions Consultant at RS Group Plc plays a pivotal role in driving sales success and enhancing customer satisfaction.
This individual is responsible for designing tailored value-added solutions that complement core product offerings, addressing specific customer challenges and boosting overall satisfaction.
By effectively collaborating with cross-functional teams and maintaining strong customer relationships, the successful candidate will drive sales success and enhance customer satisfaction.
Sales Success Drivers:
- Customer Engagement & Solution Design: Collaborate with Account Managers during the customer discovery process to understand client needs and business objectives.
- Design and present tailored value-added solutions that complement core product offerings, addressing specific customer challenges and enhancing overall satisfaction.
- Sales Support: Work closely with the Head of VAS and the sales team to support solution selling efforts, contributing to the achievement of sales targets and growth objectives.
- Data Analysis & Reporting: Use CRM software and other data platforms to track and analyze customer interactions, solution performance, and sales outcomes.
Key Responsibilities:
- Maintain a deep understanding of the technical aspects of VAS offerings, staying up-to-date with industry trends, emerging technologies, and competitor activities.
- Continuously seek opportunities to improve and innovate VAS solutions, contributing to the development of new offerings that address evolving customer needs.
- Collaborate with other VAS team members to share knowledge, best practices, and insights that enhance overall team performance.
- Use CRM software and other data platforms to track and analyze customer interactions, solution performance, and sales outcomes.
- Provide ongoing support to Account Managers and customers throughout the sales cycle, from initial engagement to post-sales follow-up.
About RS Group Plc:
RS Group Plc is a leading global provider of industrial products and services. With over 750,000 stocked products, we deliver solutions to resolve our customers' challenges across design, procurement, inventory, and maintenance.
We strive to deliver the best possible service to all our customers and challenge ourselves to provide a seamless procurement experience.
Our values - We Deliver Brilliantly, We Do The Right Thing, and We Make Every Day Better - unite our c.9,000 global colleagues and differentiate us from our competition.
Requirements:
- Proven experience in solution selling, with a track record of supporting sales teams and driving growth through tailored solutions.
- Strong technical background with the ability to understand and communicate complex solutions effectively.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Strategic thinker with strong analytical skills, capable of interpreting data to drive decision-making and improve sales outcomes.
Benefits:
At RS Group Plc, we offer a competitive salary of approximately $80,000 per annum, depending on location, as well as remote and flexible working patterns, allowing you to work efficiently and maintain a healthy work-life balance.
Grow your career in our learning and inclusive culture, where everyone's unique perspective and expertise are valued.
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