Cruise Support Specialist

4 settimane fa


Napoli, Campania, Italia MSC CRUISES A tempo pieno

Job Purpose

The Care Team Specialist at MSC Cruises plays a vital role in ensuring the well-being of our guests and crew. As a key member of our team, you will provide emotional and logistical support to those facing difficult circumstances, ensuring they feel represented and cared for.

Key Responsibilities

Provide remote and in-person support to guests and crew in need, utilizing your excellent communication and problem-solving skills.

Establish contact with local and international authorities to facilitate the resolution of guest/crew complaints and requests.

Travel to locations as needed to provide direct assistance to guests and crew during crisis events.

Maintain accurate records of important data in compliance with GDPR regulations.

Qualifications

A previous experience or training in a similar role is preferred.

Fluency in English plus at least two of the following languages: French, Spanish, German, Arabic, Russian, Chinese, Japanese, Portuguese.

Strong customer service skills, with a high level of attention to detail and excellent communication skills.

Ability to work in a team, with flexibility and adaptability to changing circumstances.


  • Cruise Care Specialist

    4 settimane fa


    Napoli, Campania, Italia MSC CRUISES A tempo pieno

    Job PurposeIn line with MSC Cruises values, the Care Team Specialist offers support to guests and crew facing difficult circumstances, ensuring that affected persons don't feel alone, but feel represented in their care needs with human touch, aiming to ensure the best experience to guests and crew.Key Responsibilities• Provide emotional and logistical...


  • Napoli, Campania, Italia beBee Professionals A tempo pieno 25.000 € - 35.000 €

    La nostra azienda "beBee Professionals" cerca un Specialista in Supporto Operativo per supportare le operazioni amministrative quotidiane e garantire la corretta gestione della documentazione aziendale.Compiti:Gestione della corrispondenza e delle comunicazioni interne ed esterne.Registrazione e archiviazione di documenti contabili e...


  • Napoli, Campania, Italia MSC CRUISES A tempo pieno

    Job PurposeAs a key member of the MSC Cruises Onboard Finance Team, the Finance Procedures Specialist plays a critical role in ensuring the preparation and implementation of assigned Standard Procedures.Key AccountabilitiesDevelop and implement dedicated procedures for new onboard finance processes.Prepare comprehensive finance operational procedures to...


  • Napoli, Campania, Italia MSC CRUISES A tempo pieno

    Job PurposeMSC Cruises, a leading cruise operator, is seeking an IT Service Management Specialist to support its digital transformation. As a key member of the IT team, you will play a crucial role in ensuring the smooth operation of our IT infrastructure.Key ResponsibilitiesLead incident and problem management efforts, resolving IT issues promptly.Act as...


  • Napoli, Campania, Italia Generazione Vincente S.P.A. A tempo pieno

    ​​Generazione Vincente S.P.A. cerca un​​ giovane e dinamico​​ Amministrativa Support Specialist per affiancare il team​​ nella gestione dei processi aziendali.​​Il candidato ideale sarà responsabile per:​​- Controllo dei processi di gestione​​- Fatturazione e rendicontazione finanziaria​​- Supporto ai colleghi nella gestione...


  • Napoli, Campania, Italia MSC CRUISES A tempo pieno

    Job SummaryThe Onboard Finance Procedures Specialist will collaborate closely with the Onboard Analysis and Process Manager to ensure the preparation of assigned Standard Procedures. This role involves extensive work in the Analysis and Process area of Onboard Finance, with a particular emphasis on meticulous processes mapping, controls, and seamless...


  • Napoli, Campania, Italia MSC CRUISES A tempo pieno

    About MSC CruisesMSC Cruises is the 3rd largest cruise operator globally, offering an unparalleled travel experience to destinations worldwide.


  • Napoli, Campania, Italia DailyStaffWorks Germany A tempo pieno

    We are seeking a highly skilled Customer Support Specialist to join our team at DailyStaffWorks Germany. As an Italian speaking support agent, you will be responsible for providing exceptional customer assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.Key Responsibilities:Deliver excellent support to customers...


  • Napoli, Campania, Italia Prysmian Group A tempo pieno

    Job Summary: We are seeking a highly skilled Project Support Specialist to join our team at Prysmian Group. The successful candidate will provide operational support to the Project Management Team, ensuring seamless logistics and procurement processes.Main Responsibilities:Organize shipments of cables, accessories, and installation equipment for...


  • Napoli, Campania, Italia Direzione Lavoro A tempo pieno

    Descrizione del Lavoro:La nostra azienda, Direzione Lavoro Group S.p.a., è alla ricerca di un Specialista Supporto al Cliente per la nostra filiale di Salerno. L'obiettivo principale di questa mansione è di fornire assistenza ai clienti attraverso i canali di comunicazione aziendali, gestire le problematiche relative agli ordini e alla...


  • Napoli, Campania, Italia DailyStaffWorks Germany A tempo pieno

    We are seeking a highly skilled Italian speaking Customer Support Specialist to join our team at DailyStaffWorks Germany. In this role, you will provide exceptional customer assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.Key Responsibilities:Deliver excellent support to customers via chat, email, and...


  • Napoli, Campania, Italia Randstad Italia Spa A tempo pieno

    Job Description: Randstad Italia Spa is seeking a highly skilled and motivated individual to join our team as a Stylist Support Specialist. The successful candidate will be responsible for guiding and coordinating the creative and stylistic aspects of a collection or product. Key Responsibilities:Gestione dello sviluppo della collezioneRelazione con i...


  • Napoli, Campania, Italia Gucci A tempo pieno

    Job Title: Back Office SpecialistJob SummaryGucci is seeking a skilled Back Office Specialist to support the store's administrative, analytical, and accounting activities. The ideal candidate will possess strong attention to detail, excellent organizational skills, and a passion for the Gucci brand.Key Responsibilities:Process and report daily banking and...


  • Napoli, Campania, Italia Cross Border Talents A tempo pieno

    Customer Support Specialist Job in AthensWe are searching for Customer Support Specialists to work for a multinational Company in Athens (Greece). The successful candidate will need to speak Italian fluently and have a good level of English (B2). The role involves handling customer queries via phone, email and chat channels, and assisting customers with...


  • Napoli, Campania, Italia University Of Maryland Global Campus A tempo pieno

    We are seeking a highly motivated and organized Global Student Support Specialist to join our team at the University of Maryland Global Campus (UMGC) Europe. This role is based in Naples, Italy, and requires excellent communication skills to provide top-notch support to students across various locations.The estimated salary for this position is around...


  • Napoli, Campania, Italia Luxury Goods Italia S.p.A A tempo pieno

    Job MissionWe are seeking a highly skilled Back Office Specialist to join our team at Luxury Goods Italia S.p.A. The ideal candidate will be responsible for providing administrative support to our store, ensuring the efficient and effective management of all aspects of the store's administrative, analytical, and accounting activities.Key...


  • Napoli, Campania, Italia MSC CRUISES A tempo pieno

    Job Purpose:MSC Cruises, a leading cruise operator, is seeking a skilled IT Project Portfolio Specialist to join its IT Department. As a key member of the team, you will be responsible for ensuring that the IT enterprise systems adequately support digital solutions, including B2C, B2B, Mobile, and CRM. Your role will involve streamlining IT portfolio...


  • Napoli, Campania, Italia MSC CRUISES A tempo pieno

    Job DetailsMSC Cruises, the world's leading cruise company, is seeking a highly skilled IT Backup and Storage Specialist to join its team in Naples, Italy.The successful candidate will be responsible for designing, implementing, and managing backup and storage products in the company's corporate data center.Key ResponsibilitiesSet strategies and implement...


  • Napoli, Campania, Italia Oerlikon Group A tempo pieno

    We are seeking a highly skilled Technical Management Support Specialist to join our team at Oerlikon Group. In this role, you will be responsible for supporting the development of new production processes at a local level, creating samples, and interfacing with customers and suppliers to discuss technical aspects of products and processes. You will also...

  • Support Specialist

    3 settimane fa


    Napoli, Campania, Italia Zucchetti S.P.A. A tempo pieno

    **Sostegno Tecnico Remoto**Stiamo cercando di inserire risorse nel ruolo di Help Desk per la gestione del personale Paghe Infinity.\Le figure assisteranno i clienti nell'utilizzo del software rispondendo alle loro richieste pervenute tramite contatto telefonico o via email.\**Responsabilità:**\\>- Assisteremo i clienti nell'utilizzo del software Paghe...