Customer Support Specialist

4 settimane fa


Napoli, Campania, Italia DailyStaffWorks Germany A tempo pieno

We are seeking a highly skilled Customer Support Specialist to join our team at DailyStaffWorks Germany. As an Italian speaking support agent, you will be responsible for providing exceptional customer assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.

Key Responsibilities:

  • Deliver excellent support to customers via chat, email, and phone
  • Troubleshoot and resolve technical issues related to products or services
  • Escalate complex cases to specialized teams when necessary
  • Maintain customer satisfaction by providing timely and accurate solutions

Requirements:

  • Italian Language: C1 level or higher (written and spoken)
  • English Language: B2 level (training provided in English)
  • Relocate to Athens, Greece
  • Strong computer skills and the ability to handle technical queries
  • Experience in customer support role is preferred but not required

What We Offer:

  • €1045 base salary with a €150 monthly performance bonus
  • Relocation package to Greece (we cover your flight tickets expenses, hotel accommodation, assistance in finding an apartment)
  • Competitive monthly salary + 2 extra salaries per year
  • Health insurance
  • Opportunity to work in a global environment with a leading brand
  • Relocation assistance to help you settle into Athens
  • Ice cream and pizza day in the office


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