Multilingual Customer Support Specialist

3 settimane fa


Napoli, Campania, Italia Cross Border Talents A tempo pieno

Customer Support Specialist Job in Athens

We are searching for Customer Support Specialists to work for a multinational Company in Athens (Greece). The successful candidate will need to speak Italian fluently and have a good level of English (B2). The role involves handling customer queries via phone, email and chat channels, and assisting customers with questions regarding payment, changes, cancellation or any other concerns.

Requirements:

  • EU Passport or Right to work in Greece
  • To speak Italian
  • Good level of English (B2)
  • Any customer-facing role
  • Good soft skills
  • Problem-solving skills
  • Passionate about customers
  • Upbeat and positive

Benefits:

  • Competitive Base Salary (from 16 800 euros/year to 26600 euros/year)
  • Private Health & Life Insurance
  • Performance bonus
  • Signing bónus
  • 25 days annual leave
  • Working hours: 40h per week = 8 hours per day / 5 days a week

Relocation package: 3 weeks Accommodation in a great hotel close by the office (after these 3 weeks of accommodation there is no assistance with Real Estate agencies up to 300€ accommodation support for the candidates moving from abroad (with the 1st payment) legal support with hiring documents (candidates need to gather and provide the required documents)



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