Business Intelligence Analyst

2 settimane fa


Milano, Lombardia, Italia Galileo Global Education A tempo pieno

Business Data Analyst Role

The Business Data Analyst at Galileo Global Education is responsible for designing, developing, and maintaining ongoing sales metrics, reports, analyses, and dashboards on key business drivers. The resource develops and implements new KPIs and automated reporting/process solutions to meet business needs, while also preparing and delivering sales business reviews to senior management.

Key Responsibilities

  • Translate business requirements into actionable insights and recommendations
  • Identify trends and behavioral patterns in customer data
  • Develop and implement data-driven solutions to improve sales performance
  • Report on key performance metrics related to Global Sales, CRM & Advertising Marketing
  • Coordinate the development of automatic CRM reports, working with different systems
  • Support the CRM department in ensuring data accuracy and data integrity
  • Investigate and suggest new technical solutions to improve lifecycle and activities measurement and analytical processes
  • Monitor and analyze digital marketing initiatives across paid and organic channels
  • Provide ad hoc reports to internal and external stakeholders

Requirements

  • Successful studies in Economics, Business Management, Statistics, Finance
  • Minimum 3+ years of experience in similar roles
  • Strong analytical skills and ability to present results
  • Expert knowledge of data modeling techniques and data mining experience
  • Expert knowledge of reporting processes and automation
  • Strong experience with Google Analytics Tools
  • Excellent knowledge of Microsoft Office products
  • High level of autonomy and ability to work under pressure
  • Language: Italian C2 and English B2/C1 (written and spoken)


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