Hotel Service Associate
1 settimana fa
Job Summary
The Hotel Service Associate will report directly to the Housekeeping Manager of the AMAN property and will work in a fast-paced environment. This role will be on call and upon operational necessities.
Key Responsibilities
- Exceed guest expectations by providing exceptional service and ensuring a positive hotel experience.
- Project a professional image and maintain a clean and organized work area.
- Collect and distribute guest laundry in a timely and efficient manner.
- Clean all areas of the hotel as instructed by the Housekeeping Manager.
- Report missing or damaged items to the Housekeeping Manager.
- Maintain a lost and found system to ensure guest items are returned promptly.
- Ensure a clean and safe environment for guests and colleagues.
Requirements
- Previous experience in a similar role, preferably in the hospitality industry.
- Fluency in Italian and English.
- Excellent team worker and detail-oriented individual.
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