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Retail Sales Associate

2 mesi fa

Napoli, Campania, Italia Big Lots A tempo pieno

Job Description - Retail Store Associates and Stockers

Key Responsibilities

As a Retail Store Associate and Stocker at Big Lots, you will be responsible for performing general store operational duties, including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned.

  1. Customer Service
  2. Provide exceptional customer service by greeting and assisting customers as needed to maintain the highest level of customer satisfaction.
  3. Point-of-Sale Operations
  4. Operate point-of-sale systems efficiently and accurately to ensure seamless transactions.
  5. Freight Flow and Stocking
  6. Participate in the freight flow process, including truck unloading, stocking, merchandise presentation, and recovery.
  7. Furniture Department Operations
  8. Assist with furniture department operations, including carry-outs and display assembly as needed.
  9. Store Appearance and Maintenance
  10. Maintain the appearance of the store's interior and exterior to company standards, including light maintenance duties and cleaning.
  11. Front-End Maintenance
  12. Perform daily front-end maintenance, including check stand cleanliness, replenishment of merchandise and supplies, and floor safety.
  13. Additional Tasks
  14. Perform other tasks as assigned by Store Leadership, such as cart retrieval, shrink control, and safety-related tasks.

Requirements

  1. Must be at least 16 years of age.
  2. Strong customer service and communication skills required.
  3. Ability to work a flexible work schedule, including nights, weekends, and holidays required.
  4. Prior retail experience preferred.
  5. Previous experience operating a cash register preferred.
  6. Ability to lift, carry, push, and pull a minimum of 50 pounds required.
  7. Ability to unload freight, move product on and off store shelves, walk, stand, bend, stoop, or kneel for long periods of time, and move freely throughout the store on a continual basis required.
  8. Basic English literacy and math skills required.