Sales Ambassador

3 settimane fa


Milano, Lombardia, Italia Richemont A tempo pieno

SALES AMBASSADOR - JOB MISSION
As a representative of Richemont, the Sales Ambassador ensures a unique client experience before, during and after a sale, proactively developing their client portfolio.

KEY RESPONSIBILITIES
• Ensures a unique and exceptional client experience during a sale
• Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
• Adapts according to client(s) needs and motivations
• Strives to always improve and surprise the client(s)
• Deals with ease during negotiations and objections
• Transmits the passion and values of the Maison
• Acts as the privileged contact for the client(s) in case of After Sales
• Meets individual and boutique targets, both quantitative and qualitative
• Cultivates strong client relationships and develops client loyalty
• Efficiently develops the client portfolio
• Participates to client events and acts as an Ambassador of the Maison
• Respects all brand and boutique policies and procedures
• Participates to inventories
• Participates to the set up and breakdowns at opening and closing of the boutique
• Participates to the implementation of Visual Merchandising guidelines
• Assists with special projects when requested

PROFILE
We are looking for candidates with previous experience in the hospitality sector or in luxury Retail; good interpersonal and communication skills are required, as well as strong attention to detail and customer needs. A Team-Player approach and fluency in English and Italian are also necessary.


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