Logistics Support Specialist

4 giorni fa


Milano, Lombardia, Italia Amplifon A tempo pieno

Amplifon Global Supply Chain Team

We are seeking a talented Logistics Support Specialist to join our Global Supply Chain Team in Milano, Lombardia, Italy.

As a Logistics Support Specialist, you will be responsible for guiding the Local Shop Logistic Support team in daily activities, supporting them in exceptions management and supplier issues resolution. You will also perform analysis on performances and process monitoring activities for a cluster of countries, manage service support for assigned countries, and collaborate with suppliers to ensure flowless communication and prompt problem solving.

Key Responsibilities:

  • Guide the Local Shop Logistic Support team in daily activities and support them in exceptions management and supplier issues resolution
  • Perform analysis on performances and process monitoring activities for a cluster of countries
  • Manage service support for assigned countries
  • Manage supplier performances and collaborate with them to ensure flowless communication and prompt problem solving
  • Team up with account payable team, supply chain, and IT team to ensure Procure to Pay processes are efficient and accurate
  • Contribute to improve Purchasing processes and support performance excellence journey
  • Recommend improvement actions based on continuous analysis of KPIs, both internally and with suppliers

Requirements:

  • Bachelor's degree in supply chain management, operations, logistics, or engineering
  • 3-5 years of experience in Supply Chain, Customer Service, Logistic Operations, Procurement Operations, Sales Support
  • Continuous improvement oriented
  • Very good knowledge of MS Office, particularly Excel
  • Customer-oriented approach, able to problem solve and support resolution
  • Ability to work well through cross-functional activities and responsibilities and to drive them
  • Very good team player
  • Excellent communication and analytical skills
  • Fluent in English and Italian, other languages (i.e. French, Spanish) are appreciated
  • Working knowledge of ERP (Oracle preferred) and order automation tools (EDI protocols, Supplier Portals, etc.)

About Amplifon:

Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization, and consumer care. We have a network of 4,500 points of sale, 3,800 service centers, and 1,900 affiliates, giving back the joy of hearing, feeling, and living to thousands of people across the world.

We believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back office Teams, we are able to put the everyday taps, pops, and splashes back into the lives of our customers. We believe that it's only through strong investment in talent engagement, continuous professional development, support, and recognition that our people can exceed every limit and build a fulfilling career.



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