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Digital Services Business Partner

2 mesi fa

Bologna, Emilia-Romagna, Italia ALSTOM Gruppe A tempo pieno
Job Title: Digital Services Business Partner

At Alstom, we're committed to creating a more sustainable and connected world. As a Digital Services Business Partner, you'll play a crucial role in driving our digital transformation forward.

Key Responsibilities:
  • Business Relationship Management: Collaborate with local stakeholders to identify and prioritize business demands, ensuring seamless integration with our global roadmap.
  • Service Management: Monitor and improve overall satisfaction, develop improvement plans, and manage user feedback to ensure exceptional service delivery.
  • Cost Tracking: Manage the IT budget at the product line level, controlling costs and ensuring proper allocation to projects.
  • Change Management, Communication, Governance Management: Promote global services, maintain regular communication with site users, and implement governance for efficiency, obsolescence, and security.
  • Security Management: Deploy security patterns, respond to security incidents, and maintain required security measures.
Requirements:
  • Education: Bachelor's degree in Business Administration or Computer Science/Engineering.
  • Experience: 7-10 years in a similar role.
  • Skills: Broad knowledge of IT landscape and cybersecurity, proficiency in English, strong leadership, communication, and influencing skills.

We're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. If you're up for the challenge, we'd love to hear from you.