Digital Services Business Partner
4 settimane fa
At Alstom, we're a global leader in the transport industry, with a diverse portfolio of products and services that help connect cities and reduce carbon emissions. As a Digital Services Business Partner, you'll play a key role in bringing together our central IT and signalling business teams to drive project execution and ensure strong IT services.
Key Responsibilities:
- Collect and assess business demands, integrating them into our global roadmap and supporting the implementation of our global strategy.
- Monitor overall satisfaction and develop improvement plans, supporting audit processes and managing user feedback.
- Prepare and manage the IT budget at the product line level, supporting the site controller and controlling the budget to ensure proper allocation of costs to projects.
- Promote global services and maintain regular communication with site users, implementing appropriate governance for efficiency, obsolescence, and security.
- Ensure availability of machines, manage incidents, and deliver environments on time, supporting the identification of new needs and promoting the reuse of existing resources.
- Deploy appropriate security patterns, respond promptly to security incidents, and maintain required security measures.
Requirements:
- Minimum: Bachelor's degree. Preferred: Business Administration or Computer Science/Engineering.
- 7-10 years in a similar role. Desirable: Knowledge of ITIL and lab environment/management.
- Broad knowledge of IT landscape and cybersecurity, proficiency in English.
- Ability to work in a matrix organization, strong leadership, communication, and influencing skills, good analytical abilities and priority management, pragmatic mindset with a hands-on attitude.
We're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
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