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Business Intelligence Analyst

2 mesi fa

Milano, Lombardia, Italia Galileo Global Education A tempo pieno
Job Title: Business Data Analyst

The Business Data Analyst at Galileo Global Education is responsible for designing, developing, and maintaining ongoing sales metrics, reports, analyses, and dashboards on key business drivers. The resource develops and implements new KPIs and automated reporting/process solutions to meet business needs, while also preparing and delivering sales business reviews to senior management.

Key Responsibilities:
  • Translate business requirements into actionable insights and recommendations
  • Identify trends and behavioral patterns in customer data to inform business decisions
  • Develop and maintain sales dashboards and reports to track key performance metrics
  • Collaborate with the Digital & Sales Director department to support the budgeting process
  • Investigate and suggest new technical solutions to improve data analysis and reporting processes
  • Monitor and analyze sales performance metrics to identify areas for improvement
  • Develop and maintain automated CRM reports and dashboards
  • Support the CRM department in ensuring data accuracy and integrity
Requirements:
  • Successful studies in Economics, Business Management, Statistics, or Finance
  • Minimum 3+ years of experience in a similar role
  • Strong analytical skills and ability to present results
  • Expert knowledge of data modeling techniques and data mining experience
  • Expert knowledge of reporting processes and automation, including front-end tools such as Power B.I. and CRM tools
  • Strong experience with Google Analytics Tools
  • Excellent knowledge of Microsoft Office products, including Excel and PowerPoint
  • High level of autonomy and ability to work under pressure
  • Language: Italian C2 and English B2/C1 (written and spoken)