Deputy General Manager

2 mesi fa

Amalfi, Campania, Italia Anantara A tempo pieno
Job Summary

Anantara Convento di Amalfi Grand Hotel is seeking a highly skilled Deputy General Manager to join its team. The ideal candidate will have a strong background in luxury hotel operations and a proven track record of delivering exceptional guest experiences.

The Deputy General Manager will play a crucial role in supporting the General Manager in overseeing the daily operations of the hotel, ensuring that all departments work cohesively to deliver exceptional guest experiences and maintain the highest standards of service.

Key Responsibilities:

  • Assist the General Manager in the overall management of the hotel, ensuring that all departments meet and exceed operational standards and guest expectations.
  • Demonstrate strong organizational skills by effectively prioritizing tasks, managing multiple departments simultaneously, and ensuring deadlines are consistently met.
  • Oversee day-to-day operations across all departments, including front office, housekeeping, food & beverage, and maintenance, to ensure seamless service delivery.
  • Implement and monitor policies and procedures to enhance operational efficiency and compliance with health and safety regulations.
  • Champion a guest-centric culture, ensuring that the hotel consistently delivers exceptional service to all guests.
  • Address guest inquiries, concerns, and complaints promptly and effectively, seeking opportunities to enhance guest satisfaction and loyalty.
  • Collaborate with department heads to develop and implement initiatives that improve the guest experience.
  • Provide leadership and support to department heads and team members, fostering a positive work environment and promoting teamwork.
  • Assist in recruitment, training, and development of hotel staff, ensuring that all employees embody the hotel's values and standards.
  • Conduct regular performance evaluations and provide constructive feedback to team members.
  • Assist the General Manager in the preparation and management of the hotel's budget and financial performance, ensuring profitability and cost control.
  • Monitor revenue and expenses, implementing strategies to maximize revenue and optimize costs while maintaining service quality.
  • Analyze financial reports and performance metrics to identify trends and areas for improvement.
  • Collaborate with the General Manager in developing and executing the hotel's strategic plan and marketing initiatives to achieve business goals.
  • Stay informed about industry trends, competitor activities, and market conditions to inform decision-making and strategic direction.

Requirements:

Education:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.

Experience:

  • Minimum of 3 years of experience in a leadership role within luxury hotels or high-end hospitality environments, with a proven track record in hotel operations.

Skills & Knowledge:

  • Strong understanding of hotel management operations, financial management, and guest service principles.
  • Excellent organizational skills, with the ability to manage multiple priorities and complex operations efficiently.
  • Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a diverse team.
  • Proficiency in hotel management software and Microsoft Office Suite.
  • Fluent in English and Italian; knowledge of additional languages is a plus.

Benefits:

Anantara offers a range of benefits to its employees, including global travel opportunities, exclusive discounts, and training and development programs. The company is committed to providing a positive and inclusive work environment, with a focus on teamwork, innovation, and luxury hospitality.

  • Deputy General Manager

    2 mesi fa

    Amalfi, Campania, Italia NH ITALIA SPA A tempo pieno

    Job Title: Deputy General Manager - Anantara Convento di Amalfi Grand HotelWe are seeking a highly skilled and experienced Deputy General Manager to join our team at Anantara Convento di Amalfi Grand Hotel. As a key member of our leadership team, you will play a crucial role in supporting the General Manager in overseeing the daily operations of the hotel,...

  • Executive Director of Operations

    4 giorni fa

    Amalfi, Campania, Italia Nh Italia Spa A tempo pieno

    Deputy General Manager Opportunity at Anantara Convento Di AmalfiAnantara Convento Di Amalfi, a 5-star luxury hotel located on the stunning Amalfi Coast in Italy, is seeking an experienced Deputy General Manager to join our team. This is an exciting opportunity for a seasoned hospitality professional to take on a leadership role in a world-class...

  • Deputy General Manager- Anantara Convento di Amalfi

    2 mesi fa

    Amalfi, Italia NH ITALIA SPA A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di...

  • Deputy General Manager

    2 mesi fa

    Amalfi, Italia Anantara A tempo pieno

    **Descrizione dell'azienda** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury...

  • Deputy General Manager- Anantara Convento Di Amalfi

    4 giorni fa

    Amalfi, Italia Nh Italia Spa A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di Amalfi...

  • Deputy General Manager

    5 giorni fa

    Amalfi, Italia Anantara A tempo pieno

    **Descrizione dell'azienda**A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated...

  • Deputy General Manager- Anantara Convento Di Amalfi Grand Hotel

    2 mesi fa

    Amalfi, Italia Nh Italia Spa A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di Amalfi...

  • Deputy General Manager- Anantara Convento Di Amalfi Grand Hotel

    2 mesi fa

    Amalfi, Italia Nh Italia Spa A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di...

  • Deputy General Manager- Anantara Convento di Amalfi Grand Hotel

    2 mesi fa

    Amalfi, Italia NH ITALIA SPA A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di...

  • Deputy General Manager- Anantara Convento di Amalfi Grand Hotel

    2 mesi fa

    Amalfi, Italia NH ITALIA SPA A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di...

  • Deputy General Manager- Anantara Convento Di Amalfi Grand Hotel

    2 mesi fa

    Amalfi, Italia Nh Italia Spa A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di Amalfi...

  • Deputy General Manager- Anantara Convento Di Amalfi Grand Hotel

    2 mesi fa

    Amalfi, Italia Nh Italia Spa A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di Amalfi...

  • Deputy General Manager- Anantara Convento Di Amalfi Grand Hotel

    4 settimane fa

    Amalfi, Italia Nh Italia Spa A tempo pieno

    A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di Amalfi...

  • Deputy General Manager

    2 mesi fa

    Amalfi, Italia Anantara A tempo pieno

    Descrizione del lavoroAnantara Convento di Amalfi Grand Hotel is looking for a new Deputy General Manager to join the team.Job descriptionThe Deputy General Manager plays a crucial role in supporting the General Manager in overseeing the daily operations of the hotel, ensuring that all departments work cohesively to deliver exceptional guest experiences and...

  • Deputy General Manager

    2 mesi fa

    Amalfi, Italia Minor International A tempo pieno

    Descrizione dell'aziendaA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated...

  • Deputy General Manager

    2 mesi fa

    Amalfi, Italia Anantara A tempo pieno

    Descrizione dell'azienda A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated...

  • Deputy General Manager

    2 mesi fa

    Amalfi, Italia Anantara A tempo pieno

    Descrizione dell'azienda A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated...

  • Deputy General Manager

    1 mese fa

    Amalfi, Italia Minor International A tempo pieno

    Full-time A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento...

  • Deputy General Manager

    1 mese fa

    Amalfi, Italia Minor International A tempo pieno

    Full-timeA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento...

  • Deputy General Manager

    2 mesi fa

    Amalfi, Italia Anantara A tempo pieno

    Descrizione dell'aziendaA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated...

  • Deputy General Manager

    2 mesi fa

    Amalfi, Italia Anantara A tempo pieno

    Descrizione dell'azienda A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated...

  • Deputy General Manager

    2 mesi fa

    Amalfi, Italia Anantara A tempo pieno

    Descrizione dell'aziendaA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated...