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Quality Assurance Manager
1 mese fa
Job Description
The Quality Assurance Manager will lead the entire quality function and be a part of the business's management team at HITACHI ENERGY ITALY S.P.A. Using management skills and experience to establish and maintain a Quality Culture, the Quality Assurance Manager will assure and control quality with systems, tools, and teams to meet customer expectations while ensuring sustainable operations.
Key Responsibilities
- Assure quality of all products and services.
- Assure compliance with all external and internal regulations, specifications, and standard work.
- Implement, audit, consistently apply, and sustain the local Quality Management System and suggest system improvements.
- Focus management on the appropriate metrics and actions based on those metrics across the organization, assuring effective tracking of operational performance.
- Report on quality metrics from Unit perspective, analyze key organizational quality metrics, and perform periodical reviews to evaluate results and establish action plans to close the gaps.
- Oversee and timely allocate quality resources for Quality Operations and drive the CAPA (Corrective and Preventive Action) process with all functions involved.
- Develop quality and related personnel aligned with the LOM and maintain a Succession Plan.
- Influence business bottom-line results by quality process improvement and maintain Quality department budget and control related expenses and investments.
Requirements
- Possess operational and quality systems experience and skills, including the demonstrated ability to design and track quality and regulatory relevant processes and metrics for all areas involved in the production and delivery of products and services in a fast-paced lean environment and under pressure.
- Proficient in contemporary Quality Assurance tools, manufacturing processes, Lean implementation, and project management and planning tools.
- Utilize, interpret, and apply problem-solving techniques, process improvement tools, statistical and sampling techniques, Process Capability, Measurement System Analysis, and provide expertise in Quality Assurance and process improvement tools and methods to all functions of the organization to support their continuous improvement activities.
- Professional in both customer and supplier interaction, a team-oriented and proactive change agent with a true hands-on and collaborative approach in implementing and maintaining operating disciplines, excellent interpersonal skills, mentor, team player, and builder.
- A confident professional able to proactively resolve issues and challenge assumptions, living HITACHI ENERGY's core values of safety and integrity.
- Bachelor's degree in mechanical engineering discipline or related discipline, > 10 years of experience in various functions of quality management, program, and project management, > 3 years leadership experience and talent development, ability to travel ~ 20% (domestic and international), experience in quality management, operations, lean manufacturing processes, and visual management, ASQ Certification for Certified Quality Manager is preferred, Six Sigma Green Belt mandatory, Black Belt preferred, fluency in English and Italian language, verbally and written.
