Technical Support Specialist

2 giorni fa


Milano, Lombardia, Italia List Group A tempo pieno
About the Role

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at List Group. As a key member of our Service Management team, you will play a critical role in delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Provide technical support and assistance to customers via phone, email, and case management system.
  • Investigate and resolve technical issues in a timely and efficient manner.
  • Communicate effectively with customers to understand their needs and provide solutions.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Participate in training and development programs to enhance technical skills and knowledge.
Requirements
  • Degree in Computer Science, Computer Engineering, or related technical field.
  • Excellent problem-solving skills and analytical thinking.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of Linux and SQL is a plus.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

Join our team and contribute to delivering exceptional customer service and support to our clients.



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