Senior Ad Intel Client Service Representative
2 settimane fa
Job Summary
As a Senior Ad Intel Client Service Representative at Nielsen, you will be the first point of contact for our clients, providing exceptional day-to-day support and building strong relationships. Your primary responsibility will be to manage client accounts, ensuring high levels of service and satisfaction.
Key Responsibilities
- Support the servicing of clients by providing excellent day-to-day support, set up, and training.
- Manage daily incoming client calls and emails.
- Provide training and support to maintain client knowledge of delivery platforms and data.
- Prepare presentation material to drive client engagement and repeat business.
- Generate client data reports and assist the delivery team in preparing data files.
Requirements
- Client-centric mindset with excellent communication skills.
- Problem-solving and analytical thinking with strong attention to detail.
- Ability to interpret data and run reports using data-based applications.
- Competency in MS Office and Google products.
- Results-oriented with the ability to work to tight deadlines.
About Nielsen
Nielsen is a global leader in providing powerful insights that drive client decisions and deliver extraordinary results. We are passionate about our work and committed to excellence, perseverance, and making an impact together.
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