Restaurant General Manager Assistant

2 settimane fa


Florence, Toscana, Italia Accor A tempo pieno
About The Hoxton

The Hoxton is a series of open-house hotels, each in a neighborhood that we love. We want to be more than just a place to stay - we want to be a part of the community. Our hotels are designed to feel like a home away from home, with vibrant public spaces and a team that's passionate about creating great hospitality experiences.

Job DescriptionKey Responsibilities
  • Support the Restaurant General Manager in overseeing the restaurant's operations.
  • Lead by example and create an environment where the team can thrive.
  • Work closely with the Restaurant General Manager, Head Chef, and Sous Chefs to ensure a smooth front-of-house and back-of-house experience.
  • Coordinate with the Restaurant Manager to maintain financial and administrative records.
  • Gather customer feedback and recommend improvements.
  • Work with the F&B team to ensure proper food presentation and handling procedures.
  • Handle guest complaints and ensure satisfaction.
  • Perform regular inspections of food and beverage preparation and presentation.
  • Schedule and maintain budgeted labor.
  • Responsible for the smooth running of service on the floor and bar.
Requirements
  • 2+ years' experience in a similar restaurant management role in a busy environment.
  • A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions.
  • A track record of managing large teams in restaurants, kitchens, and bars.
  • A natural leader who can inspire trust and bring others along on a journey.
What We Offer
  • The opportunity to work with an exciting new hospitality concept in Florence.
  • Join an innovative, fast-growing, international group committed to building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Excellent discounts across The Hoxton and the global Ennismore family.
  • A competitive package and plenty of opportunity for development.
  • Time off to volunteer with one of our partner charities.
  • Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.


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