Customer Service Ambassador

4 settimane fa


Genoa, Liguria, Italia Costa Crociere A tempo pieno

Customer Service Ambassador

Costa Crociere is seeking a Customer Service Ambassador to join their team. As a key member of the Onboard Information department, you will be responsible for providing exceptional customer service to guests onboard.

Main Responsibilities:

  • Provide accurate and timely information to guests
  • Manage complaints and provide satisfactory solutions
  • Perform multiple tasks without compromising quality of delivery
  • Assist with embarkation and disembarkation operational tasks

Requirements:

  • Previous experience in hotels or similar positions
  • Secondary School Diploma
  • Proficient knowledge of Microsoft applications
  • Comfortable communicating in English and German

About Costa Crociere:

Costa Crociere is a global community where everyone belongs. We value diversity, equity, and inclusion, and we are committed to providing a safe and welcoming environment for all our guests and crew members.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Free meals and accommodation onboard
  • Access to onboard facilities and perks

How to Apply:

Please upload your CV in German or English to apply for this exciting opportunity.


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