Italian Speaking Customer Service Representative

1 settimana fa


Roma, Lazio, Italia Patrique Mercier Recruitment A tempo pieno
Patrique Mercier Recruitment: Italian Speaking Customer Service Representative Opportunity

We are excited to invite applications for the position of Italian Speaking Customer Service Representative with the opportunity for relocation to Greece. As a passionate and dedicated individual, you will deliver outstanding service while fluently communicating in Italian.

Key Responsibilities:
  • Manage customer inquiries through phone, email, and chat in Italian and English, providing detailed information on products and services.
  • Resolve customer complaints and issues promptly and effectively, ensuring an excellent customer experience.
  • Keep accurate records of customer interactions in our system, collaborating with different teams to enhance service delivery.
  • Stay informed about company policies and product updates to assist customers confidently.
Requirements:
  • Fluency in Italian and English, both written and spoken.
  • Previous experience in customer service is preferred, with excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a customer-oriented approach, able to handle multiple tasks and prioritize effectively.
  • Detail-oriented with a commitment to providing high-quality service, proficient in using computers and customer service applications.
Benefits:
  • Private Health Insurance.
  • Pension Plan.
  • Paid Time Off.
  • Work From Home.
  • Training & Development.
  • Performance Bonus.


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