Italian Speaking Customer Service Representative

2 mesi fa


Roma, Lazio, Italia Patrique Mercier Recruitment A tempo pieno
Customer Service Representative - Italian Speaking

Patrique Mercier Recruitment is seeking a highly skilled Customer Service Representative with fluency in Italian to join our team in Greece.

Key Responsibilities
  • Provide exceptional customer service to Italian-speaking clients through various communication channels
  • Offer accurate information regarding products, services, and orders
  • Effectively handle and resolve customer complaints and issues
  • Maintain detailed records of customer interactions and follow-ups
  • Collaborate with other teams to enhance the overall customer experience
  • Stay up-to-date on product knowledge and company policies to assist customers effectively
Requirements
  • Fluency in Italian and English, both written and spoken
  • Prior experience in customer service is preferred
  • Strong communication and interpersonal skills
  • Excellent problem-solving skills with a proactive mindset
  • Able to manage multiple tasks and prioritize effectively
  • Detail-oriented with a focus on customer satisfaction
  • Proficiency in using computer systems and customer service applications
Benefits
  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Work From Home
  • Training & Development
  • Performance Bonus


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