Italian Speaking Customer Service Representative
2 mesi fa
Patrique Mercier Recruitment is seeking a highly skilled Customer Service Representative with fluency in Italian to join our team in Greece.
Key Responsibilities- Provide exceptional customer service to Italian-speaking clients through various communication channels
- Offer accurate information regarding products, services, and orders
- Effectively handle and resolve customer complaints and issues
- Maintain detailed records of customer interactions and follow-ups
- Collaborate with other teams to enhance the overall customer experience
- Stay up-to-date on product knowledge and company policies to assist customers effectively
- Fluency in Italian and English, both written and spoken
- Prior experience in customer service is preferred
- Strong communication and interpersonal skills
- Excellent problem-solving skills with a proactive mindset
- Able to manage multiple tasks and prioritize effectively
- Detail-oriented with a focus on customer satisfaction
- Proficiency in using computer systems and customer service applications
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Work From Home
- Training & Development
- Performance Bonus
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