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Customer Service Representative

2 settimane fa


Verona, Veneto, Italia beBeeCustomerService A tempo pieno 2.000 € - 2.500 €

We are currently seeking a dedicated professional to fill the role of Customer Service Representative. The successful candidate will be responsible for handling customer inquiries, resolving disputes, and providing product information.

Main Functions
  • Handles incoming calls or inquiries from customers
  • Assists customers by solving their issues effectively
  • Provides additional information about products or services offered
  • Discusses products and ensures customer satisfaction
  • Tactfully handles confrontational interactions with the public
  • Completes data entry as required
  • Accurately captures customer information
Requirements
  • Proficient in verbal and written communication (Italian, English, and German languages), IT competent
  • Strong communication and negotiation skills
  • Detail oriented and accurate
  • Willing to work on a daily shift basis (Monday-Sunday)