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IT Support Specialist

2 mesi fa

Milano, Lombardia, Italia Panasonic Automotive Systems Europe A tempo pieno

Job Summary

We are seeking a highly skilled IT Technical Support Specialist to join our team at Panasonic Automotive Systems Europe. As a key member of our IT department, you will be responsible for providing technical support and assistance to our users, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities

  • Provide technical support and assistance to users, troubleshooting and resolving hardware and software issues
  • Manage and maintain IT equipment, including workstations, peripherals, and network devices
  • Administer and operate local networks, ensuring secure and reliable connectivity
  • Assist with software management, installation, and maintenance
  • Provide technical support for users, including hardware and software assistance
  • Manage backups of internal applications and servers
  • Introduce new users to IT resources and provide training as needed
  • Raise users' awareness of IT security and best practices
  • Manage IP telephony, assist users, and maintain installations
  • Manage video projection and videoconferencing facilities
  • Monitor and maintain computer systems and networks
  • Provide technical support for users in the use of video projection and videoconferencing facilities
  • Manage asset management
  • Provide phone system support
  • Be a key user in M3 and QS and support users

Requirements

  • Proficiency in IT technologies, company operating environment, hardware, software, and networks
  • Fluency in technical English
  • Ability to handle small parts and micro-elements with precision
  • Compliance with procedures
  • Ability to manage and organize activities
  • Ability to define work priorities
  • Integration of company policy into work

What We Offer

  • A challenging strategic role where you can actively contribute to the company's success and take on responsibility
  • An international work environment
  • Flexible working hours
  • A high work-life balance