Business Credit Control Manager

17 ore fa

Milano, Lombardia, Italia Tomorrow A tempo pieno
Job Description

We are seeking a skilled Business Credit Control Manager to join our finance team in Milan.

About the Role

This is an exciting opportunity for a results-driven professional to enhance credit control performance while overseeing company policies and processes.

Responsibilities:
  • Oversee and continuously improve credit control policies and processes.
  • Manage and mentor the Credit Control team, fostering their professional growth.
  • Serve as the primary contact for internal and external stakeholder inquiries.
  • Ensure payments are received within agreed terms, proactively addressing overdue accounts.
  • Develop and monitor key performance indicators (KPIs) for the department.
  • Negotiate payment plans and establish terms and conditions with clients.
  • Prepare and present weekly debtor reports and account summaries to internal stakeholders.
  • Maintain accurate and detailed records of collection activities and communications.
  • Collaborate with other departments to resolve customer account queries or complaints to a satisfactory conclusion.
Requirements:
  • Proven experience in credit control, with a background in team management.
  • Strong communication and negotiation skills.
  • Analytical mindset with the ability to interpret financial data and implement improvements.
  • Proficiency in credit management software and reporting tools.
  • Ability to work under pressure and meet deadlines in a fast-paced environment.
What We Offer

A permanent contract in accordance with the CCNL applied in the company, salary to be determined according to the candidate's experience, daily meal vouchers valued at 8 euros for each day worked, possibility of Smart Working 1 day a week, placement in an international, meritocratic, and fast-growing environment, and more.

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