Customer Service Representative

1 settimana fa


Roma, Lazio, Italia Balcia A tempo pieno

We're a tech-driven insurance company with a fresh approach to the industry. Our mission is to redefine the way you think about insurance. As a Customer Relations Specialist, your role will involve providing exceptional service to our clients, addressing inquiries, and ensuring their insurance needs are met promptly and with a smile. You'll have the opportunity to create customer service processes from scratch, communicate with customers and agents, and tailor offers to meet customer needs. To fit here, you'll need experience in customer service, communication skills, and the ability to work as part of a team. We offer a competitive salary, high-quality health insurance, additional paid days off, and amazing discounts on our products. Our flat organizational structure empowers each employee to make meaningful decisions and contribute directly to our shared vision. We're looking for someone who is organized, friendly, and creative, with a positive and empathetic attitude towards customers. You'll have the option to work from our modern office in Warsaw or choose our nomad-desk option, allowing you to work from dynamic locations across Riga, Tallinn, and Vilnius, or your home office. Our bonus system aligns your personal goals with company objectives, giving you the freedom to grow in a way you see fit and earn a little extra along the way. We're a company that values surprises, and we make sure that each year our benefits package is reviewed with the intent to include even more bonuses. We're on a mission to make insurance dynamic, vibrant, and full of exciting surprises. As a Customer Relations Specialist, you'll be working with a team that is passionate about creating a hassle-free insurance experience for our clients. You'll have the opportunity to make a real impact on our company's growth and success. We're looking for someone who is passionate about customer service, has excellent communication skills, and is able to work effectively in a team. If you're looking for a challenging and rewarding role, we'd love to hear from you.



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