Care Contract Manager

4 settimane fa


Cavriago, Emilia-Romagna, Italia AVL Italia S.R.L. A tempo pieno
Job Description:

As a key member of the AVL Italia S.R.L. team, you will be responsible for the successful implementation and delivery of CARE Contracts. This involves ensuring the technical and financial aspects of the contract are met, as well as managing all BU-S CARE activities at the customer site from a contract perspective.

Key Responsibilities:
  • Ensure fulfillment of CARE Contract commitments
  • Manage budget allocation for various contractual activities
  • Create and maintain a contract entry in Salesforce
  • Align and set up initial contractual framework with the customer
  • Define CARE delivery procedures, communication, and internal/external escalation matrix
  • Establish contact with customer decision makers
  • Manage meetings and define content
  • Presents regular customer performance reports integrating quantitative KPIs and qualitative information
  • Conduct annual performance reviews with the customer
Requirements:
  • Higher technical or combination of technical and commercial education
  • Very high communication skills in English
  • Good presentation skills
  • Very self-organized and used to working according to long-term objectives
What We Offer:
  • Flexitime Regulation
  • Training Programs
  • Health Management

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